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2 Customer Service Advocate - Full Time - 12526 Jobs in Salem, OH

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Salem Regional Medical Center
Salem, OH | Full Time
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Customer Service Advocate - Full Time - 12526
$34k-42k (estimate)
Full Time 2 Months Ago
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Salem Regional Medical Center is Hiring a Customer Service Advocate - Full Time - 12526 Near Salem, OH

Description

SRMC Has an Exciting Opportunity for Qualified Candidates!

Position: Full Time Customer Service Advocate

Department: Patient Accounting

Shift: Varied

PURPOSE

The primary purpose of your position as Customer Service Advocate is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor to assure that a successful, viable department is maintained at all times. The primary duties of the Customer Service Advocate is to obtain payments on accounts owed for the services rendered, and to assist patients with questions or concerns with their patient accounts.

QUALIFICATIONS

  • High school graduate with emphasis on clerical studies.
  • Some exposure to clerical responsibilities. Strong interpersonal skills with the ability to handle large variety of circumstances and conditions.
  • Ability to work well with co-workers.
  • Computer skills.
  • Customer Service and phone experience a plus.
  • Knowledge of insurance terminology helpful.

BENEFITS

  • Competitive wages
  • Medical/prescription insurance
  • Dental insurance
  • Vision insurance
  • Accident and critical insurance
  • Employer paid life insurance
  • 403(b) retirement with employer matching
  • Tuition reimbursement
  • Continuing education reimbursement
  • Cafeteria discounts
  • Employee Assistance Program

Contact Information

Paul Satterlee

Jobs@salemregional.com

Salem Regional Medical Center

1995 East State Street

Salem, Ohio 44460‍

EOE/AA Employer

Job Summary

JOB TYPE

Full Time

SALARY

$34k-42k (estimate)

POST DATE

03/28/2023

EXPIRATION DATE

05/08/2024

WEBSITE

salemregional.com

HEADQUARTERS

Salem, OH

SIZE

100 - 200

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The job skills required for Customer Service Advocate - Full Time - 12526 include Customer Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Advocate - Full Time - 12526. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Advocate - Full Time - 12526. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Advocate - Full Time - 12526 positions, which can be used as a reference in future career path planning. As a Customer Service Advocate - Full Time - 12526, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advocate - Full Time - 12526. You can explore the career advancement for a Customer Service Advocate - Full Time - 12526 below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advocate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Advocate job description and responsibilities

Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.

03/17/2022: Anchorage, AK

Those are the people who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.

04/04/2022: Columbia, SC

Customer service advocates who work for private companies might conduct research to find out what competitors do for their customers.

02/15/2022: Frankfort, KY

May create new training materials for customer-facing teams reflecting new policies and procedures.

02/10/2022: Atlanta, GA

They may assist representatives as they handle complex customer service situations or take charge of client outreach.

04/07/2022: Phoenix, AZ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Advocate jobs

Many customer service advocates perform customer research to understand what their customers expect from their services.

03/25/2022: New Britain, CT

Salaries and benefits for customer service advocates can depend on experience, education and geographical location.

04/20/2022: Springfield, MO

They may also ask the client services team for their feedback on the new policies and make adjustments based on those recommendations.

03/12/2022: Pascagoula, MS

A good Customer Service Advocate must have excellent communication skills since they will be speaking directly with customers.

03/25/2022: Muskegon, MI

Customer Service Advocate need a mix of technical skills and human skills.

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Step 3: View the best colleges and universities for Customer Service Advocate.

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