Description

Job Title: Resident Care Coordinator

Reports To: Administrator

Job Description:

Responsible for the training and maintaining of hands on delivery of care and assistance with activities of daily living for all residents. Provides care in a manner that meets or exceeds expectations. Oversees the management and scheduling of CNAs. The resident care coordinator (RCC) is a supervisory position whose responsibility it is to oversee the well-being of the community’s residents. They are responsible for overseeing the smooth operations of the community under the direct supervision of the community Nurse and Administrator. They supervise current employees, assist with the hiring and training of new employees and ensure that paperwork is completed timely and correctly.

Job Responsibilities:

1. Coordinate resident assessments, semi-annual evaluations before admit day and every 6 months or upon occurrence of a significant change.
2. Resident Service Plan implementation due on admission day and any time a significant change and every 6 months.
3. Provide on-the-job training and supervision of direct care staff.
4. Assess all potential residents for appropriateness of placement.
5. Communicate with Administrator regarding any resident/family member issues, concerns or questions.
6. Ensure that the community is in compliance with assisted living rules and regulations pertaining to resident care.
7. Maintain good working relationship with residents, resident family members, all staff, and the community at large.
8. Administer emergency first aid when needed.
9. Hiring, training and developing new staff
10. Scheduling CNA staff and ensuring complete coverage for each shift
11. Monitoring resident care needs; coordinating services relating to patient needs
12. Assisting the RN in training med techs
13. Assisting the RN in auditing the medication administration program for accuracy and completeness
14. Addressing resident and family concerns
15. Responding to resident special needs/requests
16. Acting as a community liaison for care providers
17. Creating and implementing the service plan and updating as appropriate
18. Assisting residents with ADLs
19. Working with the pharmacy for patient needs/refills. Receiving new medication orders; procedures for implementing new orders
20. Reporting changes of condition to RN and Administrator
21. Reporting and following up on incident reports
22. Reporting and following up on medication errors
23. Attending weekly department head meetings and attending and assisting with monthly in-services
24. Assisting in ensuring compliance with assisted living regulations
25. Other duties as assigned.

Qualifications

Job Qualifications:

1. The RCC should excel at motivating their team, have experience in providing exceptional eldercare and practice excellent customer service in all aspects of their profession.
2. Organizational skills are imperative.
3. They should at all times represent the epitome of SAL Management’s “Super Caregivers”.
4. Must be 18 years of age or older
5. Must possess a current CNA license
6. Must have prior work experience in caring for the elderly
7. Must have prior caregiving experience for at least 2 years in an assisted living community or other health care setting.
8. Must have current CPR and First Aide certification; food handler’s permit; recent TB test or obtain within two weeks of hire.
9. Ability to read and write English and communication effectively with residents, family members and staff.
10. Ability to read and understand facility policies and comply with them while on job.

Universal Precautions:

Exposure to blood/bodily fluids is likely.

Physical Requirements:

Has ability to do occasional heavy lifting of residents (up to 40 lbs.).