Job Description:
Facilities Manager
Characteristics of the Position:
The Facilities Manager maintains a high level of integrity and sensitivity to the nature of this position. Possesses a Christian faith commitment, and ongoing commitment to spiritual growth in addition to a character that is diplomatic, humble, and calm under pressure. Exhibits openness to feedback, teachability, accountability, and a strong willingness to learn. This is a full-time position, which requires reasonable accessibility and availability outside of normal work hours when necessary for consultation or implementation of time-sensitive matters.
This person should lead by example and cultivate a positive spirit throughout the church family. They should represent Christ and His church well in the community at large. They should be a team player with good communication skills who respect organizational policies and procedures. In all of their actions, they should be positive and supportive of the Core Values and the Vision of our church. Plan, organize, oversee and control the daily/monthly/yearly/periodic services required for the maintenance, operation, and safety of the physical facilities. Manage the facilities team (maintenance, grounds, and security). Excellent written, oral, and interpersonal communication skills. Excellent attention to detail, ensuring there are no loose ends on projects. Maintains a high degree of accuracy while keeping an eye on deadlines.
The following examples illustrate the work performed in this position:
Uses good judgment, courtesy, and tact in dealings with internal/external clients and vendors.
Consults with the Maintenance Supervisor regarding maintenance scheduling and inventory needs prior to weekly maintenance staff meeting. Generates and distributes weekly/daily schedules for maintenance staff and conduct weekly maintenance staff meeting to ensure maintenance staff is abreast of all activities and event requirements.
Assists the associate ministers, church members, organizations, and major event chairpersons to carry out the scheduling of the church calendar events and facility requests. Responsible to ensure proper venue preparation (climate control, access, furniture set up, and accessories provided) for all events.
Meet with the Business Manager/Minister of Christian Education and Executive Assistant to the Pastor weekly to ensure all arms of the church administration are in sync and abreast of upcoming weekly/monthly events (Pastoral/officer meetings, ministry events, facility requests, funerals, weddings, baptisms, etc.)
Coordinates quarterly mass baptism and rededications to include mass mailings for candidates, orientation scheduling, and notifying Stewardess of the final number of candidates.
Performs other related work as required.
Typical Duties and Responsibilities:
Weekly: Every week the facilities manager must verify that the entire church is clean in preparation for worship services. They may oversee the maintenance staff and the maintenance supervisor in addressing any deficiencies in the site preparation. They will verify the bathrooms are clean and stocked with toiletries. They will verify the floors are clean and the trash is removed and that all light fixtures are working including emergency exit lights. In addition, to worship prep, they must also remember any scheduled activities set throughout the week and address these requirements.
Seasonally: The facilities manager must also oversee church equipment that requires periodic, seasonal maintenance throughout the year including, in late winter or early spring, arranging to have the air conditioners checked and maintained, and, conversely, in early autumn, the heating equipment must be addressed. They will work with maintenance staff to perform quarterly cleanings, such as light fixtures, baseboards, and other hard-to-reach items that still need to be addressed. They will thoroughly understand the ongoing church calendar so they will have time to prepare for the needs that arise from large upcoming events. They will arrange to have staff and volunteers available to set up and tear down equipment after events as needed.
Yearly: A church has a host of yearly items for the facilities manager to address. They will work with and attend all trustee board meetings to consult on items related to building upkeep or necessary repairs. They will oversee any inspections required by local and state governments such as fire safety inspections.
Other Considerations: In addition to the many scheduled tasks, a church facility manager is responsible for a host of periodic and unforeseen events that arise. On top of overseeing that parking lot and sidewalks have ice removed during the winter, should there be a severe storm, they will arrange appropriate roof inspections, arrange cleanup as needed and work with insurance companies and contractors to make the facility whole again. They must oversee the landscaping throughout the year to maintain a tidy appearance. They may be asked to supervise scheduling volunteers of varying levels of expertise in completing tasks to avoid costs associated with hiring a professional, so being able to discern skill levels is important for a facilities manager.
Required Abilities, Knowledge, and Skills:
- Working knowledge of personal computers and commonly used office software, such as MS Word for Windows, Excel, and PowerPoint.
- Knowledge of office practices, including protocol and various filing procedures.
- Ability to follow instructions.
- Possess professional telephone voice and manners.
- Detail-oriented and possess strong organizational skills.
- Ability to prioritize work to handle heavy workloads.
Minimum Education and Work Experience Requirements:
Graduate of an accredited high school or possesses a GED certificate, 2-5 years experience serving in a non-profit, managerial skills, and a basic understanding of building maintenance operations.