Job Description

We are Invited.

Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life.

So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.

Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives.

The time has come to build on our traditions and write new chapters. We welcome you to join us.

Invited. Where You Belong.

Job Summary

Responsible for promoting the game of tennis and the club while providing quality service, ordering necessary merchandise, and assisting with the tennis shop operations.

Reports directly to the Director of Racquet Sports or Tennis Shop Manager.

Day-to-Day

Responsible for efficient and friendly customer service throughout the pro shop, properly checking in all tennis players prior to play.

Exhibit proper cash handling procedures.

• Respond to inquiries, lessons and court reservations for Members and guests both in person and on the phone in a friendly manner.
• Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas.
• Keep up inventory levels of constantly stocked items (i.e.. shirts, socks, hats, balls, etc.). Follow up on all special orders making sure customers are kept up to date.
• Process invoices daily (if needed), coding and scanning to the Accounting Team for payment.
• Responsible for seeing that daily assignments are completed in their respective areas.
• Must be able to interact with Members / Guests professionally, helping them with changes and last-minute requests as needed

About You

• Customer service experience required.
• Basic Tennis Knowledge Required.
• Previous Retail experience preferred.
• High school diploma, GED, or equivalent preferred.

Have more questions? Check out ourInvited Jobswebsite to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture.

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Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.

This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements.

Other duties not listed here may be assigned as necessary.

Last updated : 2024-05-13