Job ID: 2406086
Location: SCOTT AFB, IL, US
Date Posted: 2024-04-30
Category: Information Technology
Subcategory: IT Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Description

The National Security Customer Group of SAIC is seeking a Systems Engineer for the Test and Integration Laboratory to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois approximately 23 miles from St. Louis, MO. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).
The successful candidate will provide system engineering experience to maintain, configure, and reliably operate network servers, server virtualization systems, laptops, desktops, VDI, and supporting software/hardware .
Additional responsibilities may include:
Responsible to maintain, configure, and reliably operate network servers, server virtualization systems, laptops, desktops, VDI, and supporting software/hardware.

Perform server administration tasks to include user/group administration, security permissions, group policies, print services, and resource monitoring, ensuring system architecture components work together seamlessly.

Build, test, and maintain new servers as needed.

Perform application administration tasks to include evaluating, testing, maintaining, and troubleshooting operating systems and other software applications.

Perform patch management activities to maintain security and upgrade software to newer versions as needed.

Monitor server and datacenter performance using a variety of enterprise monitoring tools, review anomalies, resource/capacity utilization, database performance, bulletins, event logs, and alerts as they may apply to the enterprise server infrastructure. Install and maintain the system monitoring, analysis, and reporting tools.

Create troubleshooting and maintenance procedures.

Interact with government service owners, network technicians, customers, service desk, etc. to resolve issues or meet new requirements.

Implement, manage, and monitor security controls using industry best practices, and DOD policy and standards.

Conduct and participate in network security audits.

Coordinate and implement a routine server maintenance plan.

Develop and implement server backup, disaster recovery, and failover strategies.

Respond to internal/external requests regarding IT systems/services expansion.

Maintain up-to-date, accurate documentation of the enterprise server infrastructure. Keep track of the inventory and location of systems.

Develop and maintain a Capacity Management Plan.

Ensure availability of 24/7 systems support both on-site during normal work hours and on-call during off-hours.
This position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events.
Qualifications

BA/BS

Minimum of ten (10) years of experience

DoD Secret clearance or higher

Must have at least one of these IAT Level II certifications: Security , CECCNA-Security, CySA **, GICSP, GSEC, CND, SSCP

Must have at least one Computing Environment (CE) certification or certificate for the technical area of responsibility for Network support/defense (e.g., Splunk, Cisco, McAfee, etc.) OR Operating System (e.g., Microsoft, Linux, Solaris, etc.
Desired Qualifications

MA/MS

ITIL Foundations (v3 or higher) certification

Project Management Professional (PMP) or Google Project Management certification
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.