Job ID: 2404611
Location: WASHINGTON, DC, US
Date Posted: 2024-03-27
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Description

SAIC is looking for a System Administrator (Microsoft System Center Operation Manager/Cloud Monitoring Engineer) to join our team supporting the Pension Benefit Guaranty Corporation (PBGC). The SCOM Engineer will provide support for our data centers that host core applications and infrastructure. This position is part of a team that tracks system performance using in-place monitoring tools such as SCOM and vCenter to support comprehensive monitoring and application/Infrastructure performance and availability.

The daily functions of this role include:

• Perform administrative tasks from the System Center Operation Manager (SCOM) and Azure Application Insight consoles
• Provide application and infrastructure support for the SCOM/Azure platform and create and maintain monitoring and notification rules
• Review and update SCOM console security, apply patches, create SCOM console roles and reviews, and create and install custom Management Packs (MP) as needed
• Deliver SCOM views, create custom reports on results of SCOM monitoring, use SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts
• Build Executive Dashboards via Web interfaces or other dashboards via PowerBI
• Identifies application and infrastructure performance and scalability risks and mitigation for risks in a timely manner
• Identifies trends, implements new solutions/processes that fix issues, and continually strives toward moving from a reactive stance to a proactive stance
• Develops processes and tools that ensure that capabilities are effectively transitioned to Network Operations and tier 2 teams, including the existence of adequate monitoring, and comprehensive playbooks for quick resolution of incidents
• Researches and monitors current end-user response time as well as application and system performance and availability
• Ensures that applications deployed will properly scale and meet expected SLAs for Performance, Availability, Scalability and Stability
• Monitors and reports for existing applications/systems and infrastructure
• Creates automated solutions for data collection and reporting for existing applications and infrastructure for Performance and Availability
• Reviews and analyzes Web Application Performance and end user experience (client-side browser profiling), utilizing a deep understanding various monitoring tools
• Works with the application and infrastructure teams to setup Performance monitoring for the applications, databases, network and Cloud
• Implements effective monitoring solutions and assists in establishing the appropriate response to those events through processes and procedures, enabling level 1 and 2 teams to resolve as many issues as possible

Qualifications

• Bachelor's Degree from an accredited college or university
• Minimum seven (7) years of related SCOM experience
• Experience with the installation, configuration, and administration of Microsoft System Center Operations Manager 2019
• Experience working in a cloud based system, Azure is highly preferred
• Experience with instrumenting agent based and network based Application Performance Monitoring tools for performance and availability monitoring
• Knowledge and experience with Continuous Integration, Continuous Build and Continuous Deployment Practice, Tools, and trends
• Experience in application/network performance and availability monitoring
• Experience with PowerShell scripting engine to automate tasks with SCOM
• Experience with System Center Configuration Manager 2016-19, System Center Service Manager 2016-19and System Center Orchestrator
• Experience with major Microsoft technologies including PC and server operating systems, Active Directory, Exchange, SharePoint, SQL Server
• Knowledge of server virtualization technologies, preferably VMware and/or Microsoft Azure technologies
• Knowledge of multiple processor systems, RAID hardware, SCSI attached, and storage area network solutions
• Knowledge of data backup, replication and encryption technologies
• Experience with Veritas Netbackup, Azure PaaS, IaaS, VMWare preferred
• Knowledge of LAN/WAN network infrastructure technologies
• Experience with Executive Dashboards preferred
• Knowledge of PowerShell HTTP, HTTPS, TCP/IP, SMTP, DNS, SSH, TELNET, SNMP and FTP

SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.