Job ID: 2405954
Location: WASHINGTON, DC, US
Date Posted: 2024-04-25
Category: Information Technology
Subcategory: IT Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Secret
Potential for Remote Work: No
Description

SAIC is seeking a Microsoft Intune Engineer. The position will support a large federal government agency and their mobile environment which includes iOS, Android, and Windows operating systems. The position will have a hybrid telework arrangement with on-site presence one day a week , at a secure government facility. Work schedule will be Monday through Friday during normal business hours with a potential for occasional on-call responsibilities. Work location and schedule subject to change based on government requirements.

Description of Duties

• Perform Tier 3 engineering support to Microsoft's cloud-based Intune endpoint management system, providing enterprise level app and device management services to desktops, mobile devices, and other endpoints.
• Support policy, app, and device configuration management for endpoints, including design, test, deployment, and maintenance activities.
• Respond to complex incidents escalated from Tier 2 including service outages and degradations. Interface with vendor and other enterprise support elements as required.
• Provide system security support including threat prevention and reduction, response, and remediation.

Qualifications

Required Experience, Education, Skills, & Attributes

• Bachelor's in computer science, data science, related field, or equivalent work experience.
• 3-5 years of work experience in end-point management systems such as MS Intune, Workspace One, and MobileIron. (Intune preferred.)

Required Clearance

• ship
• Ability to obtain a Secret Clearance.
• Interim Secret must be obtained prior to starting work.

Desired Experience, Skills, & Attributes

• Microsoft O365, Azure, Windows 10/11 desktops
• PowerShell scripting and Group Policy management
• Prior work experience in government
• Understanding of interoperability between networks and mobile device management systems
• ITIL v4 Foundations

SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.