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Description
SAIC seeks a qualified Scientific Systems Engineer for one of our programs supporting the FDA. SAIC supports the FDA and their scientists in Scientific Computing which includes but is not limited to technical and research aspects; hardware, software, desktop support, infrastructure, virtualization all in a laboratory environment) supporting a variety of FDA Centers. This position will support CBER in Silver Springs, MD.
The IT Systems Engineer will be required to provide technical support for Windows and Mac OS X workstations in the FDA laboratory and office environment. He/she shall have expertise in setup, configuration, management and administration of Windows and OS X Scientific Workstations and integrating them with Active Directory/etc, to include network adapters and network routers.
Primary Duties and Responsibilities include, but not limited to:
- Perform software application maintenance on scientific workstations running a variety of operating systems including Mac
OS X, Windows (some Linux).
- Perform routine and preventative maintenance such as general computer tasks, application loads, disk utilization, system
loading and system monitoring, applying operating system patches, Antivirus updates
- Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the
scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of
workarounds, and other activities necessary for recovery of a system
- Accurately document problems in logging and discrepancy reporting tools
- Work directly with the customer in most aspects of the day-to-day activities
- Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated
when required. Communicate with users and senior management the status of key problem statuses
- Perform hands-on repair of equipment and maintenance/installation of computing infrastructure
- Maintain and troubleshoot all hardware associated with end-user computing, including printers, workstations, router
switches, etc.
- Perform daily network maintenance including network backups and monitoring
- Implement continuous improvement methodology through the use of IT systems or procedure
- Maintain inventory of system assets
- Ensure compliance with FDA standards and security policies
- Additional responsibilities will include end user documentation and training, computer moves and deployments, and additional duties as assigned.
Qualifications
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
- BS/MS in a scientific or technical discipline - (chemistry, physics), engineering (any), information systems, computer science, or a related field. We may accept an additional 4 years of experience in lieu of a Bachelors degree.
- Must have demonstrated experience interfacing with highly technical customer base (scientists, researchers and physicians)
- Position requires either an active FDA Public Trust clearance or the ability to obtain prior to start
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.Full Time
$117k-141k (estimate)
12/15/2023
05/05/2024
The job skills required for Systems Engineer include Linux, Troubleshooting, Computer Science, Active Directory, Installation, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Systems Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Systems Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Systems Engineer positions, which can be used as a reference in future career path planning. As a Systems Engineer, it can be promoted into senior positions as a Systems Architect that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Systems Engineer. You can explore the career advancement for a Systems Engineer below and select your interested title to get hiring information.