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Customer Service Associate PT
Saia Meridian, ID
$43k-54k (estimate)
Part Time | Transportation 3 Weeks Ago
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Saia is Hiring a Customer Service Associate PT Near Meridian, ID

Ready To Go Further?Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Under the supervision of the Customer Service Manager, handles customer freight inquiries by answering inbound calls for pickups.
Responsibilities
  • Answers inbound calls for pickups
  • Accurately enters all necessary data for pickups and sends to terminals
  • Routes non-pickup calls to appropriate parties
  • Performs other duties as required.
Preferred Qualifications
  • High School diploma or GED
  • Typing 50 wpm with 10 key accuracy
  • Demonstrated proficiency in Internet and email
  • Experience in customer service
  • Effective oral and written communication skills
Pay Rate: $16.56 - $18.93 per hour, based on experience
BenefitsAt Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your MoveAt Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Transportation

SALARY

$43k-54k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

06/04/2024

WEBSITE

saia.com

HEADQUARTERS

JOHNS CREEK, GA

SIZE

7,500 - 15,000

FOUNDED

1924

TYPE

Public

CEO

RICHARD D O'DELL

REVENUE

$1B - $3B

INDUSTRY

Transportation

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About Saia

Saia is a trucking company that provides LTL freight shipping and third-party logistics services for businesses.

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The following is the career advancement route for Customer Service Associate PT positions, which can be used as a reference in future career path planning. As a Customer Service Associate PT, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate PT. You can explore the career advancement for a Customer Service Associate PT below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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