SCCMHA JOB VACANCY ANNOUNCEMENT

CLASSIFICATION: Crisis Intervention Services Covenant Site Program Supervisor - 2nd Shift

Great Benefits! For a complete listing of benefits, click the SCCMHA Employment Link here.

Pay Range: $76,645.19 - $95,453.08 annually

POSITION SUMMARY:

Under general supervision of the Director of Services for Persons with Mental Illness and the daily operational supervision of the Crisis Intervention Supervisor, provides coordination of program operations for the Crisis Intervention Services which are provided after hours and on weekends at the Covenant Emergency Care Center. Is responsible for working relationships with Covenant as a host site including staff scheduling and implementation of procedures and protocols for SCCMHA and APS staff working at this location. Is responsible for working with the CIS Supervisor for on-boarding new APS workers including securing Covenant Security and EPIC access. Works closely with the CIS supervisor to implement community interface with First Responders in this site and to participate in the ongoing development of the First Responders Guide for Behavioral Health Interventions. This position will provide direct Crisis Intervention Service primarily on a second shift schedule with the majority of time being stationed at the Covenant Emergency Care Center Location or in outreach to Ascension St. Mary’s Emergency Department.

This position will be knowledgeable about and actively support culturally competent recovery-based practices; person centered planning as a shared decision-making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid consumer in the recovery process.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

1. Provides supervision of operations for Crisis Intervention Service of Saginaw County Community Mental Health Authority (SCCMHA) provided at the Covenant Emergency Care Center site. Ensures 24/7/365 after hours, weekend and evening coverage for the Crisis Intervention Service, including provision of on call and relief coverage of open shifts when necessary.

2. Carries a pager or cell phone to provide 24/7/365 consultation to program staff at the Covenant site and serves as emergency back-up for staff assigned to shifts from 5pm to 8am and weekends. Works with the CIS supervisor to train relief staff through American Personnel Services. Monitors APS budget for relief staff.

3. Maintains expertise in topics related to medical necessity for acute care and works with the Crisis Intervention Service Supervisor to monitor after hours performance and analysis of inpatient decisions.

4. Monitors the provision of preadmission screenings dispositions for performance within the MDHHS standard of three hours from time of request, ensures that Michigan Mental Health Code regulations for involuntary admission procedures are followed, ensures that required integration of health care and substance abuse services is provided and documented.

5. Ensures that transportation for consumers to the preadmission screening unit and from preadmission screening unit to acute care inpatient or diversion services is appropriate for level of care. Oversees the authorization of taxi, bus and ambulance services as needed. Coordinates with Law Enforcement Agencies to ensure efficient use of law enforcement personnel in protective custody situations and transportation related to mental health services.

6. Administers services to ensure SCCMHA county of residence eligibility criteria is met and coordinates County of Financial Responsibility procedures with other county Preadmission Screening Units.

7. Oversees continuity of care at point of admission for psychiatric inpatient care including program responsibility for data collection related to screening, admission, treatment team, discharges and community orders. Ensures maintenance of data for reports for the management of inpatient care and Community Treatment Orders. Oversees effective coordination of inpatient with primary care departments in the network. Monitors Recidivism and Inpatient Continuity of Care Indicators.

8. Maintains expertise in involuntary commitment procedures and forms and ensures staff at Covenant ECC site are trained, have forms and resources to implement involuntary procedures according to court rules.

9. Provides afterhours Access service for SCCMHA services, ensuring seamless transition of consumer service request from screening through intake.

10. Meets the criteria of a Qualified Children’s Mental Health Professional. Provides Children’s Diagnostic and Screening Services in Inpatient Preadmission Screening and after hour crisis response. Ensures staff meets required Children’s Diagnostic Unit training requirements.

11. Works collaboratively with treatment teams in all populations (MH, SED, IDD, SUD) to facilitate crisis stabilization, ensure consumer and community safety and facilitate psychiatric admission or transition to appropriate placement following a Behavioral Assessment and Stabilization Protocol.

12. Facilitates interagency collaboration for the implementation of the First Responders Guide for Behavioral Interventions with Emergency Medical services, Mobile Medical Response, Police Chiefs Association, Prosecutor, Probate Court, Substance Use Coordinating Agency and all Psychiatric Inpatient Units in the region.

13. Participates in screening/selection of staff; directs, trains, schedules, evaluates and disciplines staff. Provides direct coverage of Preadmission Screening Unit when staff scheduling cannot be adjusted to cover absences. Maintains all required documentation to support performance appraisals, plans of correction and disciplinary actions. Conducts and leads staff meetings to provide current information, guidance and direction and to discuss operational concerns.

14. Attends committee meetings in and out of SCCMHA. Maintains and fosters positive public relations, representing mental health interests and concerns to the general public. Speaks to community groups on a variety of mental health, promotional, and mental health care concerns.

15. Develops and maintains program procedures in accordance with MDHHS, SCCMHA and CARF guidelines. Monitors unit budget for conformance to performance targets including management of relief staff budget. Prepares reports, maintains time and attendance reports for payroll, writes memos, program procedures and completes other documents as required. Reviews and approves biweekly payroll for program staff using the eTime reporting system. Approves all use of Personal Time Off (PTO) for program staff.

16. Participates in the development and implementation of SCCMHA electronic medical record as it relates to Crisis Intervention Service documentation for consumer and staff activity.

17. Establishes program goals, priorities, objectives, and procedures for program operations. Formulates, implements and modifies program growth in conjunction with consumer needs and service demands.

18. Serves as a member of SCCMHA Care Management Conference, providing consultation in the review of utilization actions of the Care Management and Preadmission Screening units. Monitors and reports all negative decisions regarding patient level of care to the Care Management Conference for review.

19. Serves as a member of the SCCMHA Risk Management Committee providing consultation regarding high-risk consumers. Serves as a member of the Environment of Care Committee, providing consultation regarding health and safety issues affecting the public and the staff of the agency. Serves on other quality and leadership committees as assigned.

20. Provides field placement opportunities for bachelors and master’s level students. May supervise students directly or supervise placements under staff in the department. Meets University requirements for documentation of expectations for student progress and performance. Ensures that tasks assigned to students are appropriate to their skill level and that consumer needs are met.

21. Communicates the mission, vision and core values of SCCMHA to employees and implements these principles in all duties of this position.

22. Must be compliant with Centers for Medicare & Medicaid Services (CMS) COVID-19 vaccine mandate.

INCIDENTAL DUTIES AND RESPONSIBILITES:

1. Performs various administrative/clerical functions such as preparing travel vouchers, making copies of documents, filing, etc.

2. Attends meetings, seminars, workshops, and community events related to the SCCMHA mission.

3. Reacts productively to change serving as a model to staff.

4. Use computers and hard and software to perform tasks.

5. Accepts other duties as assigned.

(The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified.)

REPORTING RELATIONSHIPS:

Reports to: Director of Services for Persons with Mental Illness, day-to-day support from Crisis Intervention Services Supervisor

Supervises: Crisis Intervention Therapists

WORKING CONDITIONS/ENVIRONMENT:

Covenant Emergency Care Center and clinic setting at SCCMHA. Counseling individuals with mental illness can be dangerous with possible injury to themselves and others and may include exposure to infectious disease. Work in Crisis Intervention Service may also include witnessing victims of physical trauma in the Covenant Emergency Care Center. Other work environments include courtrooms and the Saginaw County Jail.

QUALIFICATIONS:

Education: Master’s degree in a mental health related field from an accredited school.

Experience: A minimum of five (5) years responsible professional clinical experience with one year in crisis work.

Licenses and Certifications: Valid Michigan Driver’s license with a good driving record.

A limited licensed master’s social worker (LLMSW), licensed master’s social worker (LMSW), limited licensed professional counselor (LLPC), licensed professional counselor (LPC), limited licensed marriage and family therapist (LLMFT), licensed marriage and family therapist (LMFT), limited licensed psychologist (LLP) and licensed psychologist (LP). Must have or obtain a certification in substance abuse treatment specialist area.

Knowledge, Skills, and Abilities:

1. Ability to provide clinical leadership with knowledge of chronic mental illness, intellectual and developmental disabilities, substance abuse disorders and the assessments and treatments of these conditions including medication, crisis intervention and brief therapy, and other mental health programs.

2. Ability to relate to all segments of the community. Ability to maintain favorable public relations and provide community leadership.

3. General business skills and ability to maintain a budget.

4. Computer competency, including word processing, spreadsheets, databases, internet, email.

5. Ability to plan and organize work of self and staff and provide group leadership.

6. Effective oral and written communication skills, minimum at college level.

7. Ability to organize and maintain data and information.

8. Problem solving and mediation abilities, including ability to effectively manage personnel.

9. Ability to exercise independent and mature judgment.

10. Ability to maintain strict confidentiality.

11. Must be able to obtain clearance to enter the Saginaw County Jail for consumer assessment and care coordination as needed.

Physical/Mental Requirements:

1. Hearing acuity to converse in person and on telephone.

2. Visual acuity to observe consumers behavior, read and proofread documents and use EHR and other electronic devices.

3. Ability to walk, stand or sit for extended periods of time.

4. Manual dexterity to write and to operate standard office equipment (PC, Keyboard, Copy Machine, Fax Machine, etc.)

5. Ability to lift and carry files and supplies at least 20 pounds.

6. Strong interpersonal skills to interact with leadership, employees, consumers and the general public.

7. Analytical skills necessary to conduct research, analyze, and interpret complex data and identify and solve problems by proposing courses of action.

8. Ability to plan short and long range and to manage and schedule time.

9. Ability to handle stress in meeting deadlines and dealing with large numbers of employees and/or consumers.

10. Must meet COVID-19 vaccine requirements.

(Listed qualifications are for guidance in filling this position. Any combination of education and experience that provides the necessary knowledge, skills, and abilities will be considered; however, mandatory licensing or certification requirements cannot be waived. Physical/mental requirements cannot be waived unless specifically indicated.)

EMPLOYMENT APPLICATION

Saginaw County Community Mental Health Authority is an Equal Opportunity Employer

A person with a disability or handicap requiring accommodation for completing the application process should notify the Human Resource Office at (989) 797-3472 as soon as possible.

Saginaw County Community Mental Health Authority (SCCMHA) is an Equal Opportunity Employer. It is the policy of SCCMHA to afford equal employment opportunity regardless of race, religion, color, national origin, sex, age, marital or familial status, height, weight, disability, genetics or handicap. Michigan law requires that a person with a disability or handicap requiring accommodation for employment must notify the employer in writing within 182 days after the need is known.

The Immigration Reform and Control Act of 1986 states that employers must require all persons hired to submit documents to the employer showing their identity and their right to be lawfully employed in the United States. It also requires that the employee complete and sign a government form to this effect.

If you are offered a position by SCCMHA, you will need to furnish documents for inspection that verify your identity and indicate that you are legally permitted to work in the United States. Documents that are acceptable include your driver’s license, or state issued I.D., and your Social Security card or birth certificate.

These documents must be provided within three (3) working days of employment. If the original documents are not available, you must submit proof that you have applied for the required documents.

I certify that the facts set forth in my Application of Employment, in my resume and in the other materials I have submitted are true and complete. I understand that any false, misleading or incomplete information may result in disqualification from employment with SCCMHA or in dismissal from employment if an offer of employment has been made and accepted.

I hereby authorize SCCMHA to contact all my former and current employers, educational institutions, relevant Office of Recipient Rights, and the other references I have provided regarding me and my performance record and work, academic and/or military experience.

I hereby authorize my current and former employers, and the Office of Recipient Rights, to disclose to SCCMHA all requested information, including but not limited to, any information concerning any unprofessional conduct by me, and to make available to SCCMHA copies of all documents maintained in my personnel or other records, including but not limited to, documents relating to any unprofessional conduct by me.

I also hereby release SCCMHA and its employees and agents, and all of my former and current employers, educational institutions, Office of Recipient Rights, and the other references I have provided, from any and all liability and damages for releasing in good faith, or using, information concerning me and my performance record and work, academics and/or military experience. I also hereby waive any right under the Bullard-Plawecki Right to Know Act, 1978 PA 397, to receive written notice from SCCMHA and my former or current employer, or the Office of Recipient Rights, that disciplinary reports, letters of reprimand, or other disciplinary action taken against me while employed, will be or have been disclosed to a third person or entity.

I also understand that SCCMHA may conduct or have conducted by an individual or entity of its choice, a Driver’s License Report and a criminal background history through the State of Michigan; a Health Professions License check (if applicable) through the State of Michigan Department of Licensing and Regulatory Affairs, and a Excluded Parties List System check (if applicable) through the Federal government search on me. I hereby consent to this search being conducted and to the disclosure of the results of that search by the individual or entity conducting the search to SCCMHA. I further hereby release the individual or entity conducting the search, SCCMHA, and its employees and agents, from any liability, claims and damages, including but not limited to, claims for releasing or using any information revealed as a result of this search. I also understand and acknowledge that criminal convictions may result in disqualification from employment with SCCMHA or in dismissal from employment if any offer of employment has been made and accepted.

I hereby consent to having a physical examination and/or test(s) conducted by a physician or other professional of SCCMHA’s choice, and understand that any offer of employment is conditioned upon the results of this examination (s) and/or test (s). I further agree to submit to a pre-employment drug screen, and I understand that the present use of illegal drugs and/or substances will disqualify me from employment with SCCMHA.