JOB TITLE: ServerPROPERTY: Echo Lake DEPARTMENT: Dining Services REPORTS TO: Director of Dining Services FLSA STATUS: Non-Exempt POSITION SUMMARY:The Server provides dining room service to residents and guests in accordance with service standards, and also assists with the set up and cleaning of the dining room. These activities will fulfill the SageLife Mission and demonstrate the We Care Values and the Sage Associate Promise. OUR WE CARE VALUES Work as a Team Exceptional Service Always Commitment to the Sage Community Anticipate Residents’ Needs Respect for Residents, their Families and Each Other Exercise Common Sense SAGE ASSOCIATE PROMISELive the Values Be Welcoming Be Helpful Be Conscientious Be Accountable Be Open Take Pride in My Work & Myself PRIMARY JOB DUTIES: 1. Practice The Sage Way and Live the Values – Commit to and demonstrate the We Care Values & Sage Promises · Work as a Team – Willingly cooperates, assists others and works collaboratively. Receives feedback and training with an open mind and willingness to improve performance. · Exceptional Service Always – Consistently provides excellent service to all residents and colleagues. Demonstrates the “culture of yes” in words and actions. Maintains a professional appearance and demeanor. · Commitment to the Sage Community – Understands SageLife’s mission and lives the “We Care” core values. Does whatever it takes to get the job done. · Anticipate Residents’ Needs – Ensures that Residents’ needs are met in a timely manner by proactively responding to care and service requests. Be conscientious – take initiative to identify and communicate issues. · Respect for Residents, their Families and Each Other – Ensures all interactions with Residents, Family Members, Guests and Colleagues are in a welcoming, caring and non-judgmental manner. Demonstrates fairness, empathy, and compassion in actions and communications with others. · Exercise Common Sense – Makes decisions based on SageLife Core Values, within scope of job responsibility and what is best for residents. Takes responsibility for words and actions and takes pride in one’s work and oneself. Demonstrates commitment to excellence, safety and cleanliness. 2. Serve food and beverages to residents and guests, answering questions about the menu and making recommendations. 3. Prepare tables for meals, including setting up items such as linens, silverware, and glassware. 4. Clean tables after residents and guests have finished dining. 5. Perform general cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, and taking out trash. 6. Ensure that residents receive appropriate food choices for any special dietary needs (diabetic, low salt, etc.). 7. Assist with special events and social hours. 8. Keep current with state and facility required annual training. 9. Perform other duties as assigned. QUALIFICATIONS: Education: High school degree or GED equivalent. Experience: One year of experience as a server. Skills: Excellent interpersonal and communication skills. Able to read, speak, and understand English at a 12th grade level or higher. Licensures and Certifications: Current First Aid and CPR certifications preferred. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Able to lift, push, pull, and/or carry up to 25 pounds without assistance. Able to hear, speak, bend, stoop, stand, reach as needed. Able to walk up and down four flights of stairs. Able to carry out responsibilities according to company or state guidelines and with limited or no supervision. Other Requirements: Able to stay beyond scheduled shift in the event of an emergency or inclement weather. I have reviewed and understand this job description as well as the physical requirements of the job. I understand how the SageLife We Care values and Sage Associate Promise guide how job duties are performed. A signed copy of this job description will be placed in my personnel file. Employee Signature Date Manager Signature Date