POSITION OVERVIEW

The Mobile Phone Technician is responsible for all aspects of processing mobile phones and tablets.

RESPONSIBILITIES:

· Performs warehouse shipping and receiving of customer orders

· Evaluates incoming mobile devices and determines operational condition

· Unlock device if necessary

· Perform diagnostics and troubleshoot potential issues

· Performs detailed ERP data entry for device information.

· Disassemble, replace defective parts and perform repairs as necessary

· Works with Sales to evaluate the feasibility to repair and/or upgrade assets.

· Cross trains in all areas within Operations to ensure site flexibility and contribute to the development and ongoing improvement of the Operations systems and processes.

REQUIRED QUALIFICATIONS:

· 1 years’ experience repairing and/or working with Apple devices

· Knowledge of Apple, Google, and Microsoft applications and operating systems

· Strong computer literacy

· Strong time management skills with ability to manage multiple priorities

· Results oriented, team oriented, and excellent attention to detail

· Working knowledge of Microsoft Office Suite

· Diagnostic and troubleshooting ability

· Ability to understand and carry out instructions furnished in various forms (written, oral or diagram)

· Strong written, verbal, and comprehension communication skills

PREFERRED QUALIFICATIONS:

· Apple certification

· WISE certification

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Mobile Phone Repair: 1 year (Required)

Work Location: In person