Sage Solutions Group is Hiring a Spa Concierge/Front Desk Near Detroit, MI
What We Are Looking For: Our client is seeking a self-starting Spa Concierge responsible for welcoming guests, preparing them for services, ensuring their comfort and relaxation through guest amenities, and proper guest flow through the spa on a daily basis. What You Will Be Doing:
Answer phones; Greet and welcome each guest who enters the spa
Provide beverages, neck buddies, and other amenities to the guests
Prepare the guests for services by assisting them to the dressing room, getting them a robe, and explaining the flow procedure
Provide guests with necessary paperwork for applicable services
Schedule appointments using management software
Maintain organization of changing lounges, quite room, service areas, etc.
Confirm appointments daily for the next business day
Prepare and of sale gift card; Recommend and sale of retail products
Ensure proper lighting, music, cleanliness, and aromatherapy as set forth in the Ambiance Standards; Prepare guest folders and work tickets
File complete guest folders; Assist Coordinator with duties
Ensure laundry services are completed daily
Protect the WOODHOUSE brand; Assist in the marketing and promoting of spa
Abide by the protocols set forth by THE WOODHOUSE SPAS CORPORATION