21 Customer Service Account Representative Jobs in Ann Arbor, MI
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Sage Solutions Group is Hiring a Customer Service Account Representative Near Ann Arbor, MI
- Apply for payee status for individuals electing MAP as their payee
- Receive entitlement funds on behalf of participants
- Request and disperse funds for SSA-eligible activities as regulated by SSA
- Provide regular and periodic reports on individual accounts as requested by SSA or participants
- Communicate changes in beneficiary circumstances affecting eligibility for benefits to SSA
- Assist participants in setting financial goals, overcoming barriers, and strategizing
- Aid participants in meeting current needs such as housing, food, medical expenses, etc.
- Maintain open communication with beneficiaries, involving them in financial decisions when possible
- Provide concrete budgeting and financial planning assistance
- Keep participant files updated regarding income and disbursement of funds
- Safeguard participants’ funds from fraud, scams, or financial exploitation
- Ensure compliance with all SSA and MAP Financial policies and procedures
- Establish relationships with relevant entities such as utility companies, hospitals, banks, etc., to prevent eviction/shut-offs
- Perform data entry of daily and recurring checks
- Adhere to the values, principles, and standards of the NASW Code of Ethics
- Maintain regular and routine attendance as scheduled
- Perform any other duties as assigned
- High school diploma or equivalent (required)
- 1-2 years of experience managing finances, including budgeting, bill payment, record-keeping, and financial planning (required)
- 1-2 years of experience working with vulnerable populations, such as individuals with disabilities, older adults, or individuals experiencing financial hardship
- Familiarity with Social Security, Supplemental Security Income (SSI), and other government benefits programs
- Awareness of cultural diversity and ability to work with individuals from different backgrounds
- Knowledge of legal and regulatory framework governing representative payee responsibilities
- Proficiency in budgeting, record-keeping, financial planning, and bill payment
- Understanding of maintaining accurate and confidential client records
- Awareness of trauma-informed care principles and professional boundaries
Job Summary
Full Time
IT Outsourcing & Consulting
$36k-46k (estimate)
04/17/2024
04/24/2024
sagepointcare.org
DENTSVILLE, MD
200 - 500
1976
GEORGE NICHOLSON
$10M - $50M
IT Outsourcing & Consulting
Related Companies
The job skills required for Customer Service Account Representative include Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Account Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Account Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Account Representative positions, which can be used as a reference in future career path planning. As a Customer Service Account Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Account Representative. You can explore the career advancement for a Customer Service Account Representative below and select your interested title to get hiring information.
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