Looking for an upbeat professional to :

• Answer incoming calls and provide professional and friendly customer service
• Schedule appointments for current customers and ensure accurate entry of appointment details
• Make outbound calls to individuals who have made online inquiries, setting up initial inspection appointments without engaging in cold selling
• Assist in contacting current customers to remind them of upcoming service renewals and schedule appointments as needed
• Maintain and update spreadsheets with relevant customer information, ensuring accurate data entry and organization
• Collaborate with team members to ensure efficient appointment scheduling and customer service coordination
• Provide necessary support and assistance to customers, addressing inquiries, concerns, and requests promptly and professionally
• Maintain confidentiality and handle sensitive customer information with discretion and integrity

Assist in other administrative tasks and duties as assigned by supervisors or managers to contribute to the smooth operation of the office

• Strong computer literacy and familiarity with GSuite applications, including email and calendar management
• Excellent customer service skills and experience in delivering high-quality service to customers
• Ability to pass a background check and drug screen (excluding marijuana)
• Entry-level position suitable for candidates with 1-2 years of relevant experience
• Strong attention to detail and accuracy in data entry and record-keeping
• Effective verbal and written communication skills
• Ability to work independently and collaboratively in a team environment
• Adaptability and flexibility to handle changing priorities and meet deadlines
• Professionalism and discretion in handling confidential information
• Positive attitude and willingness to learn and take on new responsibilities as needed
• Must be authorized to work in the U.S.