Join Our Team! Now Hiring Collections Specialists!

Are you a skilled and motivated individual looking to take the next step in your career? We're searching for dynamic Collections Specialists to join our growing team and make a positive impact!

Why Work With Us?

• Competitive Compensation: We value your expertise and dedication, offering a competitive salary and attractive benefits package.
• Career Growth Opportunities: Grow with us! We foster a culture of continuous learning and development, providing avenues for career advancement.
• Supportive Environment: Join a team that values collaboration, teamwork, and a positive work atmosphere.

Responsibilities:
As a Collections Specialist, you will:

• Manage and collect outstanding debts from customers with professionalism and courtesy.
• Negotiate and establish repayment plans to ensure timely resolution of accounts.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and other departments to address customer concerns.

Qualifications:

• Proven experience in collections or a related field.
• Excellent communication and negotiation skills.
• Strong attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.

- Proven experience in inside sales or telemarketing, preferably in a technology sales environment
- Fluent in Spanish (written and verbal communication)
- Strong communication skills, both verbal and written, with the ability to effectively communicate technical information to customers
- Excellent customer service skills with a focus on building rapport and maintaining positive relationships
- Ability to negotiate and close sales deals
- Proficient in using CRM software, such as Salesforce, to manage customer interactions and track sales activities
- Self-motivated with the ability to work independently as well as part of a team
- Strong problem-solving skills with the ability to think creatively and find solutions for customers' needs

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Please submit your resume highlighting your relevant experience for consideration.

Job Type: Full-time

Pay: $64,281.00 - $71,470.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• Under 1 year

Shift:

• 8 hour shift
• Evening shift
• Morning shift

Supplemental pay types:

• Bonus opportunities
• Commission pay
• Performance bonus

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person

Work Location: In person