Founded in 1993, Safe Harbor Treatment Center is a Trauma-Informed Addiction and Mental Health facility that is dedicated to helping people recover from substance use disorder and the underlying issues that can lead to addiction. At Safe Harbor, our mission is to provide the best therapeutic programs to restore spiritual well-being and enhance the physical and mental health of our clients. We empower individuals to realize their value, worthiness, and capacity to live a life of fulfillment.

Overall Job Description:

The Client Care Coordinator is the entry-level position in the Clinical Services department. Staff are responsible for the daily supervision of the treatment program's community and attends to the client's essential needs while on detoxification or residential status.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

● Drive residents and participants with alcohol and drug abuse issues to outside meetings, appointments, and outings on time according to the drive schedule.

● Remain in communication with the Program Manager regarding drives and drives when needed; ensure that the interior portion of the company vehicles are clean at all times; monitor clients at all times during shift and communicate regularly with the clinical team.

● Responsible for following department protocol for checking-out vehicles, proper use of equipment and maintaining contact with the supervisor.

● Conduct searches when needed; inventory client personal property with clients upon intakes; utilize good communication skills in working with clients, their families, and significant others on a daily basis and while in crisis.

● Ensure that the client activity and treatment schedule is adhered to; must be a role model at all times, and if applicable, share personal experience, strength, and hope and act as a sobriety role model.

● Ensure resident/participant, staff, volunteer, and vendor safety is adhered to at all times.

● Must dress appropriately with a collared shirt, nice pants or shorts, and hair must be neat with a clean-shaven face or trimmed beard/mustache (if applicable).

● Responsible for the cleanliness of assigned property inside and out by re-stocking items, following up client chores, assisting them, and if necessary, completing client chores.

● Perform drug and alcohol testing per protocol when necessary.

● Diligently monitor clients at all times during shift and overnight.

● Oversee the self-administration of medication processes when needed, ensuring

adherence to all medication policies and procedures, and accurate documentation of the processes; medication audits when assigned.

● Demonstrates knowledge and understanding of client privacy and rights; maintains confidentiality of all medical, clinical, financial, or other sensitive materials and information in printed, electronic or verbal form, which may jeopardize the privacy of

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

The minimum qualifications include a High School Diploma or equivalency test, familiarity with the twelve-step program of recovery, and if in recovery, a minimum one year continuous sobriety with strong interpersonal and communication skills.

● Must be able to pass a Health Screen upon hire

● Must have a negative Tuberculosis test result

● Must be willing to undergo pre employment testing and a background check

REQUIRED LICENSES/CERTIFICATIONS

● Current Adult CPR certification

● Current Adult First Aid certification

● Valid California Driver’s License

● RADT-I (Preferred)

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Walking, bending, and kneeling which may occur with long periods of sitting in vehicle while transporting; must be able to participate in moderate lifting of 30 or more pounds (suitcases, packages, etc.). This position must be able to support client weight in case of emergency situation or client disability requiring assistance in walking, etc. There is a risk of exposure to bodily fluids infections, contagious / blood borne diseases, and chemicals (cleaning agents), an exposed risk to highway accidents, and an exposed risk to varying, unpredictable situations (i.e. client behavior).

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person