Safe Harbor Savannah Yacht Center is looking for marina professional with exceptional customer service and business organizing skills needed to administer our marina operations, while assisting the team with safe towing and dock operations. Must have a friendly and accommodating demeanor and be able to multi-task and prioritize requests and operational procedures while listening to and understanding customer needs with a reassuring style that exudes professionalism and integrity.

Essential Duties and Responsibilities

• Manage all waterside operations
• Follow all arrival/departure procedures
• • Communicate slip assignments to all customers
  • POC between Savannah Yacht Center and Savannah Pilots
  • Greets all customers and provide SYC Welcome Packet
• POC for all Savannah Yacht Center Leads/Reservations
  • Tides, Weather, line handlers
  • Managing inventory of dry docking equipment
  • Order equipment/materials
  • Analyze and Inspection of when new equipment is needed (wood blocks, steel blocks, rail cars and parts, etc.)
  • Maintain dockside cleanliness
• • Slips, Utilities, Dockage Rates
  • Arrival/Departure Dates
  • Updates Vessel Contacts
  • Maintains all information on Dock Calendar
  • Manage all vessel movements
  • Manage Docks
• Manage fueling operation
• • Day of logistics
  • POC between vessel and supplier
• Oversee day to day towing operation
• • Escorts, Towing, Tugboat maintenance
• Work with Towing Manager on the following:
• • Daily & Monthly checks
• Schedule vendors for all John Deere & annual services
• Schedule additional yacht towing captains as needed
• Daily cord counts
• • Water slips & Service slips
• Ability to work weekends and holidays
• Ability to work overtime as needed
• Other duties as assigned by Manager

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training
• Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area
• Report all accidents, injuries, spills and near misses immediately

Technical and Physical Requirements

• High school diploma or equivalent preferred
• 2-5 years’ marina experience preferred
• Tug Experience is a plus
• Good working knowledge of Microsoft Word, Outlook and Excel
• Ability to work safely around the water
• Must be able to swim
• Ability to lift 50 pounds
• Basic boat handling skills preferred
• Knowledge of basic power tools preferred

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Frequently demonstrates a bias toward action
• Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
• Follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Provides responsive service to our teammates and members
• Continuously puts forth the extra effort to accomplish duties
• Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
• Works to build high performing teams while taking an interest in teammates’ professional development
• Organize, plan and manage teammates and processes efficiently
• Unfailing commitment to continuous learning and growth
• Acts with integrity and is open to feedback from all teammates
• Willingly coaches teammates through change and leads all situations with positivity

The Company

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #boatingcareers

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/.