About Sacred Heart University:

As the second-largest independent Catholic university in New England, and one of the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers nearly 90 undergraduate, graduate, doctoral and certificate programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. More than 10,000 students attend the University's nine colleges and schools: Arts & Sciences; Communication, Media & the Arts; Social Work; Computer Science & Engineering; Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology; the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing; and St. Vincent's College. Sacred Heart stands out from other Catholic institutions as it was established and led by laity. The contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts, and at the same time cultivates students to be forward thinkers who enact change-in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 388 Colleges-2023 Edition, and Best Business Schools-2023 Edition. Sacred Heart is home to the award-winning, NPR-affiliated radio station, WSHU, a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre. www.sacredheart.edu

View SHU's Faculty Experts Here

Job Description:

Coordinate with the Manager, Tutoring & Academic Support all outside-the-classroom instruction; work one-on-one with students and academic advisors to facilitate gradute student access to learning support services; develop, train, and manage academic tutors and CLAs; work with faculty and departments on the development and provision of gradute learning support services.

Responsibilities Include:

• Manage and train all graduate student tutors and coordinate their schedules.
• Manage and coordinate graduate professional tutors and their schedules.
• Work closely with the Director of CTL and Manager, Tutoring & Academic Support and to train and develop the Graduate CLA team and peer-learning initiatives.
• Work closely with the Director of CTL, Manager, Tutoring & Academic Support and the Executive Director of Student Advising & Success to develop and manage communication strategies regarding graduate learning support services.
• Work closely with the English Language Institute to coordinate English language support for students.
• Serve as a resource for students, faculty, and advisors in increasing graduate students' access to learning support services.
• Collaborate with department chairs and faculty to select and recruit student and faculty tutors.
• Assist the Manager, Tutoring & Academic Support to hire, train, and manage undergraduate student tutors and CLAs and coordinate their schedules.
• Assist the Manager, Tutoring & Academic Support to coordinate undergraduate professional tutors and their schedules.
• Manage the compilation of graduate academic support data.
• In consultation with the Manager, Tutoring & Academic Support, use data to inform changes in programs (or creation of new programs) to continually improve impact of programming on students' learning and academic success.
• Utilize student tracking software, Colleague, OSA data systems, and other software to retrieve student data.
• Maintain documents required for student records and manages student files for monitoring and referral purposes by adhering to confidentiality principles.
• Manage payroll for all CLAs and student tutors
• Answer and return phone calls, emails, and other correspondences from parents, faculty, students and other SHU departments.
• Other duties as assigned.

Requirements:

Knowledge and Skills Needed:

• Experience in higher education.
• Experience working with college students.
• Experience coordinating academic learning supports.
• Good time management and organizational skills.
• Effective and professional communication skills.
• Experience working collaboratively across divisions.
• Work effectively in teams.

Additional Information:

Statement of Personal & Organizational Responsibility for Inclusive Excellence

Inclusive Excellence is the recognition that our institution's success is dependent on how well we value, engage, and include the rich diversity of students, staff, faculty, administrators, alums, and surrounding community. It is a mastery of inclusion that fosters a consistent sense of belonging. Inclusive Excellence is aspirational and is the pillar that guides the mission, vision, and function of this unit.

To achieve Inclusive Excellence, our personal and organizational responsibilities are to:

• Actively promote a collegial environment and consciously apply our mission and values to create a culture of inclusion and belonging; a safe space where all may thrive and succeed.
• Participate in educational and developmental activities to increase awareness and competencies of issues related to diversity, equity, inclusion, and belonging; apply that understanding to guide your approach to all aspects of your job and the community as a whole.
• Demonstrate that we are "Stronger Together" as described in the Office for Inclusive Excellence statements.

Application Instructions:

Please apply online, faxes and emails will not be accepted. A cover letter is appreciated.

Sacred Heart University is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.