Description. Position Summary. The Payment Operations Team Lead is responsible for ensuring execution of daily payment processing functions, balancing, and with accuracy, while resolving escalated issues and providing guidance to staff. Key duties include leading initiatives for process improvement, ensuring compliance with regulations, and collaborating with internal departments supporting our customer’s needs. This role requires a strong unders...
Description. The Marketing Manager supports the Bank’s mission and business goals by leading strategic marketing efforts that strengthen brand awareness and reflect the Bank’s commitment to the communities we serve. Reporting to the Director of Customer Experience and Innovation, this role helps guide brand direction, ensures alignment with customer experience strategies, and collaborates closely with the Communications Specialist to maintain con...
Description. This position performs the duties of a Customer Service Representative or a Teller, based on Branch scheduling needs. When acting as a Customer Service Representative, you are responsible for presenting yourself as a professional representative of the Bank, demonstrating honesty, sincerity, and integrity in all interactions. You must possess the ability to genuinely identify customer needs and recommend products and services that bes...
Description. Performs analysis of the financial condition of individuals and businesses for the Bank’s prospective and existing commercial lending relationships. Analysis includes completion of financial statement spreads, business and personal cash flow analysis, collateral adequacy, guarantor assessment, rental real estate and business cash flow, review of credit reports, and applying appropriate risk ratings within our commercial loan originat...
Description. This position is responsible for maintaining the Bank’s facilities to assure that they are safe, clean and professional looking. Responsibilities include preventive maintenance as well as small-scale repair to the Bank’s buildings and equipment. The incumbent will also be responsible for various courier functions. Essential Functions. Provides professional, courteous and efficient service to all internal and external customers, refle...
