At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Department: Housing

Employment Type: Permanent Full-Time (35 hours per week)

Job Summary:

The Maintenance Technician performs building maintenance services within a portfolio of mixed commercial and residential properties in a non-smoking environment. This position is responsible for conducting general maintenance and repair duties including electrical, plumbing, carpentry, and other related general repair or preventative maintenance activities. The Maintenance Technician also supports the housing management team in tenant maintenance administration. 

Reports To:Housing Manager

Key Duties and Responsibilities:

• Maintains the tools and parts inventory 
• Ensures the maintenance area is clean and organized 
• Performs a variety of cleaning and maintenance tasks in and around the facilities 
• Conducts repairs and renovation works as necessary before and after tenant move in/move out 
• Repairs and maintains common areas and equipment
• Monitors garbage removal and recycling activities 
• Assists the housing team in maintaining functional operation of the building systems 
• Identifies and coordinates with the direct manager on repairs and maintenance of common areas
• Delivers roof maintenance work including checking and cleaning of drains and gutters 
• Supervises outside tradespeople for scheduled maintenance and repairs and assesses quality of work for acceptance recommendation purposes 
• Carries out unit and property inspections as assigned and completes required reports 
• Carries out equipment inspections and services as assigned, and attests to results in the prescribed reporting formats 
• Delivers and displays building management notices as required 
• Maintains daily records, logs, proper documentation of tasks accomplished, and software entries 
• Assists co-workers with work orders and data entry 
• Responds to tenant’s maintenance work requests and building emergencies which may occur during or beyond regular hours
• Manages elevator preparation for deliveries and Move ins/Move outs 
• Performs weekly security rounds of the building and maintenance inspections of common property and common area equipment 
• Supervises and maintains building and parking lot access to standards set by Management 
• Works with the Housing Team to maintain a preventative maintenance, inventory and record keeping system 
• Ensures all building maintenance work performed is in adherence to all building codes, WorkSafe BC regulations, and organizational policies and procedures 
• Maintains and audits security camera systems, entry fob activating/deactivating, and fob tracking
• Assists on regular inspection of security systems including fire alarms and sprinkler system 
• Assists in coordinating access for third party service providers and shut down of building systems to accommodate installation of tenant improvements and/or modification to building systems 
• Provides excellent customer service by being responsive in a timely manner to all tenants 
• Other related duties as instructed by the Housing Manager

Education, Training and Experience:

• A Building Service Worker Certificate from a recognized institution is an asset 
• Minimum of 5 years’ related work experience 
• Experience in basic carpentry, plumbing, drywall repairs, painting and electrical work 
• Knowledge of residential building construction techniques and practices 
• Knowledge of maintenance and renovation methods, materials, and equipment 
• Knowledge of materials, methods, and equipment used in maintenance work 
• Knowledge of mechanical and electrical building systems is an asset (e.g. DDC security, HVAC) 
• Knowledge of the Residential Tenancy Act 
• Knowledge of professional boundaries relating to tenancy, privacy and access to personal information 
• Knowledge of safe work practices 
• Knowledge of YARDI is an asset 

Job Skills and Abilities:

• Excellent written and oral communication skills 
• Second language knowledge is an asset 
• Excellent customer service skills 
• Excellent relationship-building skills with trades and contractors 
• Ability to use MS Office suite 
• Ability to handle physical work such as lifting and maintenance activities 
• Ability to work in a fast-paced environment 
• Ability to work independently and as a part of a team 

Additional Information:

• Criminal Record Check Required 
• Able to work on weekends and evenings as required 
• Able to travel to different locations within Greater Vancouver as required 

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

• paid time off ‘monthly wellness days’ (up to 12 days per year)
• additional agency holidays (2 additional statutory holidays)
• 3 weeks annual vacation (starting) and up to 6 weeks (maximum)
• company-funded pension (GRRSP)
• extended health & dental plan
• employee & family assistance programs
• access to wellness programs (such as subscription to Headspace) , and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested candidates please apply by 11:59pm June 6, 2024

While we appreciate all applications, only those selected for an interview will be contacted.