Total Safety is looking for a Specialist Billing and Collections to add to their safety conscious team! In this role, you will provide support and services to ensure efficient and accurate accounting of incoming payments along with maintaining excellent customer satisfaction to both internal and external staff.

Ensures that all tasks are managed in accordance with the Customer’s requirements and the Company’s programs, policies, and procedures.

Ensures compliance with all Company policies / procedures and maintains / improves good customer relations by providing quality, timely services.

Total Safety is looking for a Specialist- Credit and Remittance to add to their safety conscious team! In this role, you will manage collections and invoice submissions while maintaining customer satisfaction for both internal and external staff.

About Total Safety

Total Safety is the world's premier provider of integrated safety and compliance services and the products necessary to support them, including gas detection, respiratory protection, safety training, fire protection, compliance and inspection, industrial hygiene, onsite emergency medical treatment / paramedics, communications systems, engineered systems design, and materials management.

Our Core Values are People, Safety & Wellbeing, Accountability, Responsibility, Empowerment, Honesty, Transparency, and Integrity.

Position responsibilities :

• Prepare invoices to transmit to customers and EDI Invoices
• Answer phone calls and provide customer service support as needed.
• Maintain updated customer files as needed.
• Manage the collections and obtain remittance details on in coming payments.
• Process credit card payments as needed.
• Provide support to internal / external customers as needed.
• Perform other duties as assigned and needed.

Essential skills and experience :

• Excellent interpersonal skills Analytical and problem-solving skills.
• Effective verbal and listening communications skills.
• Attention to detail and high level of accuracy.
• Effective written communications skills
• Organizational and time management skills
• Knowledge of office administration and Accounts Receivable
• Confidentiality concerning financial information.
• Good organizational skills, detail oriented, and has an interest in providing quality customer service.

Role qualifications :

• Excellent customer service support
• Professional appearance and attitude
• Take direction and prioritize daily responsibilities.
• Work as a team player.
• Multi-task and stay focused.
• Detail oriented and sense of urgency.
• Be honest and trustworthy, respectful, and flexible.
• Good driving record
• Ability to pass background and drug / alcohol test.

Reporting to this position : No direct reports

Physical demands and work environment : The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands : While performing the duties of this job, the employee is occasionally required to sit for long periods of time;
• general office environment in a well-lit office with moderate noise level; use hands to finger, handle or feel objects; reach with hands and arms;

use fingers; talk or hear; lift to 10 lbs.; driving a vehicle as needed.

The employee. Use keyboard and monitor on regular basis. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment : While performing the duties of this job, the employee is exposed to a standard indoor office and warehouse environment.

About Total Safety

Total Safety is the world's premier provider of integrated safety and compliance services and the products necessary to support them, including gas detection, respiratory protection, safety training, fire protection, compliance and inspection, industrial hygiene, onsite emergency medical treatment / paramedics, communications systems, engineered systems design, and materials management.

Our Core Values are People, Safety & Wellbeing, Accountability, Responsibility, Empowerment, Honesty, Transparency, and Integrity.

Total Safety operates from 176 locations in 20 countries to ensure the safe Wellbeing of Workers Worldwide (W3).

If you require special assistance or accommodation while seeking employment with Total Safety, please contact Human Resources at (713) 353-5152.

For telecommunications device for the hearing impaired TTY, please contact 711).

Last updated : 2024-05-04