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1 Store Manager -Coldwater, OH area Job in Coldwater, OH

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S and G stores
Coldwater, OH | Full Time
$60k-92k (estimate)
1 Month Ago
Store Manager -Coldwater, OH area
S and G stores Coldwater, OH
$60k-92k (estimate)
Full Time | Retail 1 Month Ago
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S and G stores is Hiring a Store Manager -Coldwater, OH area Near Coldwater, OH

Summary: Serves as the leader and oversees the retail operations of a single unit; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly trains employees to ensure all store positions are staffed to appropriately handle all customer service issues; ensures the store maximizes sales and profits while maintaining asset controls
Responsibilities:
  • Provides customer service leadership and direction for entire store and team of employees working in the same location
  • Trains, schedules and coaches store employees to ensure store positions are staffed to appropriately handle customer service needs
  • Ensures that employees follow all Company policies
  • Works in tandem with the Assistant managers and CSRs to ensure leadership is available to customers and employees at all times
  • Provides support to store as needed, often beyond regularly scheduled work times. If not available, ensures that a reliable back up has been provided
  • Promotes and maintains a clean and organized store appearance inside and out
  • Fosters an environment focused on customer service and satisfaction
  • Promotes staff retention by working to develop leaders, empower employees and encourage increased employee productivity
  • Handles escalated customer concerns. Seeks appropriate resolution for the situation while observing Company guidelines
  • Performs and supervises all minor maintenance tasks to eliminate inconvenience to the customer; supports procedures for additional repairs and maintains work orders
  • Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
  • Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement
  • Ensures the store maximizes sales and educates staff on selling initiatives
  • Audits inventory on a regular basis and manages on-hand quantities, adding back stock to displays as needed
  • Demonstrates a high value for Health, Environment, Safety and Security, initiatives and programs in both personal and organizational responsibilities
  • Ensures that all products and merchandise are ordered properly by training employees to complete requests, verify deliveries and post accurate invoices
  • Monitors store activities to ensure that transactions are taking place in the proper manner
  • Adheres to and trains employees to follow proper asset control policies and procedures
  • Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products
  • Ensures that all necessary store reports and paperwork, including performance appraisals, are completed in a timely fashion
  • High School Diploma or GED Experience Requirements:
  • Previous supervisory experience preferred
  • Retail experience a plus
  • Completion of the Store Manager Training program and other relevant Company required training programs and required certifications
  • Experience with Word, Excel, and other MS Office suite applications
  • Good understanding of Company systems and technology
  • Excellent communication skills and the ability to research and resolve issues
  • Good understanding of intra-department functions, store operations and corporate business plans
  • Knowledge of retail business management practices
  • Knowledge of all types of store transactions and related programs
  • Knowledge of ways to handle customer and employee injuries, incidents and accidents Physical Job
Demands:
  • Ability to occasionally lift of objects up to 50 pounds
  • Ability to frequently lift objects up to 10 pounds
  • Ability to rarely perform repeated climbing and fine hand manipulations
  • Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling
  • Ability to frequently perform repeated bending and reaching
  • Ability to continuously perform repeated simple hand grasping
  • Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler
  • Ability to stand for an entire shift if/as required Additional Requirements:
  • Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$60k-92k (estimate)

POST DATE

04/03/2024

EXPIRATION DATE

06/01/2024

WEBSITE

stopandgostores.com

HEADQUARTERS

TOLEDO, OH

SIZE

100 - 200

FOUNDED

1999

CEO

DAN RIDI

REVENUE

$5M - $10M

INDUSTRY

Retail

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About S and G stores

Retail convenience store and gas station chain in Ohio and Michigan. Our private local company, established since 2002 when founded. We have 65 locations and we are expanding every year.

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