6 Customer Service Specialist Jobs in Monticello, AR
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Ryburn Motor Company is Hiring a Customer Service Specialist Near Monticello, AR
Responsibilities/ Duties
- Build relationships and trust with customers/prospects during the process of making positive identification of customers/prospects, and reviewing customer information. Make effective referrals to other departments.
- During the course of processing transactions, the employee is required to examine items, understand procedures to prevent loss, and adhere to regulatory requirements and procedures.
- Assist customers who present in lobby with questions, or the need for assistance. Also, assist supervisors as needed without the necessity of being asked to help.
- Participate in activities to support the company’s mission to invest in the local community as well as build camaraderie with fellow employees. Represent the company at community events and civic organizations. Maintain a working knowledge of all products and services, cross-selling opportunities, and help to create and maintain a warm, inviting atmosphere by greeting fellow employees and visitors in a genuine manner soon after arrival on premises.
- Refer questions for which you cannot assist to the correct department the first time – physically escorting the customer when able.
- Record all transactions promptly, accurately and in compliance with procedures.
- Assist with fiscal office operations by balancing currency, coin, checks, credit card advices, etc., in cash drawers, and petty cash. Be trainable to learn duties concerning procedures to receive or dispense large payments with assistance as appropriate.
- Assist in the periodic (typically weekly) servicing cash drawers.
- Backup peers in immediate work area as needed.
- Provide primary, or relief, staffing at any location with limited notice provided.
- Scan items to support Operations.
- Perform other related duties as required or assigned.
A non-inclusive list of regular work activities for the duty area includes:
Greet (or at minimum acknowledge) customers upon arrival
Remain in duty area to process customer transactions upon request
Master communication skills and be able to readily identify, and call by name, existing customer(s)
Backup peers in duty area and assist in operation/maintenance of equipment and machines
Support operations by working any location on an as needed basis
Provide hands-on support to areas of need
Maintain confidentiality of records, and customer lists
Job Summary
Full Time
$44k-55k (estimate)
05/21/2024
06/05/2024
ryburnford.com
Monticello, MS
Related Companies
The job skills required for Customer Service Specialist include Customer Service, Products and Services, Communication Skills, Initiative, Credit Card, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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