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Responsibilities:
Answers all console calls promptly and courteously. Always projects an optimal image of the hospital, handling callers in a professional, courteous and helpful manner. Responds immediately to all notifications of emergency situations and follows current policy and procedure to notify all involved parties, such that: emergency phone answered on the second ring and proper announcement repeated the appropriate number of times. Gains a clear understanding of each callers request and process the call appropriately, sending the call to the correct destination on the first attempt. Demonstrates a thorough awareness and familiarity with information resources in the department by being able to locate the information within specified time frames: within 5 seconds - exceeds, within 15 seconds - meats, in greater than 15 seconds - does not meet. Screens all non patient long distance telephone calls not allowed by the extension's class of service. Follow current department policy and procedure.
Qualifications:
Candidate must have excellent customer service skills, and typing abilities.
Full Time
Ambulatory Healthcare Services
$34k-41k (estimate)
02/06/2023
04/30/2024
rwjbh.org
JERSEY CITY, NJ
15,000 - 50,000
2015
EZEQUIEL CARTAYA
$5B - $10B
Ambulatory Healthcare Services
The job skills required for Switchboard Operator include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Switchboard Operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Switchboard Operator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Switchboard Operator positions, which can be used as a reference in future career path planning. As a Switchboard Operator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Switchboard Operator. You can explore the career advancement for a Switchboard Operator below and select your interested title to get hiring information.