Job Overview:

The Patient Access Representative accurately and promptly collects all pertinent information at the initial point of registration to ensure the proper billing process occurs.

Qualifications:

Required:

• High School Diploma or GED

Preferred:

• Prior experience with hospital Patient Access/Registration and EPIC
• Knowledge of medical terminology and medical insurance

Certifications and Licenses Required:

• N/A

Scheduling Requirements:

• Day shift
• Saturday rotation
• Per diem, following a period of orientation and training

Essential Functions:

• Interviews patient and or family to complete registration
• Obtain/confirm all demographic and financial information is complete and accurate. Obtain and copy ID and insurance cards. Complete and copy all consent forms
• Accurately complete the Medicare Secondary payer questionnaire (MSP)
• Answers department phones quickly and relays all messages
• Collect deposits, deductibles and co-pays so as to meet required cash targets
• Maintain the required productivity and accuracy percentage as specified for job level
• Obtain Advance Medical Directive information, patient specific
• Adheres to patient rights: provides for the confidential treatment of all communications and records

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.