RESPONSIBILITIES:

Performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients). Responsible for collecting proper data to insure hospital bills will be paid by a third-party payer or the patient. Provides front-door customer service to patients and orients patients to the registration/admission process. Performs scheduling functions of new and follow-up patients and discharges patients accordingly. Responsible for identifying, collecting and reconciling patient liabilities on a routine basis. Corresponds with Supervisor/Manager on operational issues as required.

REQUIREMENTS:

• Must possess a strong level of customer service skill, experience in data entry and computer skills
• Knowledgeable of medical insurance and medical terminology (preferred)
• Work experience in patient registration (preferred)