Summary/Objective:

The Sr. Quality Assurance Associate has accountability of internal and external quality standards as required for GMP and ISO to support Kirker’s Quality Program. This position will work with all related internal functions (Regulatory, Production, QC, R&D, Supply Chain, and Customer Service) to ensure Kirker’s Quality Assurance compliance via documentation, data, procedures, and QA support.

Defined Job Responsibilities/Accountabilities:

• Maintain internal quality program to ensure ongoing compliance while refining the existing and implementing new quality standards to support the continuous improvement of the company’s procedures, standards, and specifications.
• Working closely with the QC Department (both in the U.S. and our European facility) to ensure the testing methods, procedures, and record keeping support the best quality and consistency across the company globally.
• Conducts quality audits, inspections, and implements corrective actions.
• Performance Monitoring and Reporting including ownership and oversight of all customer-centric quality issues including complaints (investigation and resolution), product recalls and customer audits.
• Ensure compliance with all training, procedures, calibration, record keeping, and documentation requirements supporting Kirker’s Quality Program.
• Lead and conduct objective root cause analysis for internal and external quality issues as well as customer concerns.
• Actively promotes and drives a culture that creates a safe working environment for all employees.
• Prepares reports and gives technical presentations as required.
• Provides support to Quality Control as necessary.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills

Qualifications:

• Bachelor’s degree in science required.
• 3-5 years of relevant industry quality experience with supervisory experience a plus
  • cosmetics and/or personal care preferred.
  • GMP & ISO Certification Qualification experience a plus