Specific Requirements:

• Process quotes in SFA.
• Receives new orders and completions and enters into the computer system.
• Scans documents.
• Provides customer service.
• Traces, expedites and coordinates the shipping of orders and leftovers.
• Responsible for running and updating backlog and accounts receivable reports and leftover reports.
• Forecast review and updates.
• Shipment allocation reports.
• Matches invoices with orders, mails invoices to the customer, and follows up on special billing forms.
• Requests insurance certificates to customers and general contractors.
• Logs Contracts to be executed.
• Gets necessary approvals and sends correspondence to customers. 
• Processes invoices from outside vendors as needed.
• Works with Accounting to set up new vendors.
• Modifies orders with labor, product and pricing – changes as needed.

Background Requirements:

• BS Degree in Business or Marketing preferred or extensive experience in customer service field.
• Excellent verbal, written and interpersonal skills.
• One-year prior related work experience.