Summary: The Coordinator of Mail Services is responsible for the coordination of mailing services for the Russell Sage College community. This includes processing incoming and outgoing mail and packages in addition to intercampus mail. They maintain accurate shipping, mailing, and receiving records, issue parking permits and college IDs, and provide customer service to students, staff, and faculty.

Hours: Monday through Friday, 7:30am - 4:00pm

Summer Hours 8:30am - 4:00pm

Primary Responsibilities:

• Organize, prioritize, and process all outgoing mail for the Troy campus utilizing a Quadient postage meter
• Process and prepare outgoing USPS, UPS, FedEx, and DHL package shipments
• Receive, sort, and distribute USPS and intercampus mail
• Process incoming packages and mail utilizing Parcel Pending by Quadient smart lockers and WTS Quadient Software
• Maintain accurate receiving and delivery records for packages in WTS
• Coordinate intercampus delivery of packages by Jira service desk, email, and phone
• Monitor postage meter fund
• Serve as the on-campus information source for postal regulations and processes

Shared Responsibilities:

• Process and produce college ID cards and parking permits
• Provide customer service at front counter to address customer inquiries ranging from mail and print services to ID cards and parking permits
• Help operate and maintain the department's service desk
• Assist with requests for printing and copying as needed
• Perform proactive cleaning and maintenance of office equipment
• Complete end of day cash register tasks

The estimated wage is $15.20 per hour for 37.5 hours per week for 52 weeks.

• Excellent customer service and communication skills
• Able to multitask, prioritize, and organize work
• Self-motivated and able to work individually or as part of a team
• Knowledge of United States Postal Service requirements preferred
• Comfortable using Microsoft Office applications and Google Workspace
• Able to work effectively with an ethnic, cultural, and socially diverse population
• Able to work at both the Troy and Albany campus locations

RSC offers a dynamic college environment and friendly work atmosphere along with opportunities for tuition waiver, employer matched retirement plan for eligible employees and many other benefits. For complete employee benefit information, please visit our Employee Benefits page. Visit our Employment Opportunities page for additional available job openings at RSC.

Russell Sage College is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, veteran status, citizenship or immigration status, sexual orientation, military status, predisposing genetic characteristics, pregnancy, gender, gender identity or expression, familial status, status as a victim of domestic violence, reproductive health decision making, criminal history, and any other legally protected characteristic protected by federal, state or local law. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws, supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Russell Sage College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity.

Russell Sage College embraces diversity, equity, and inclusion as essential components of a rich intellectual and cultural environment in which all members are given the opportunity to reach their full potential as active participants in our local and global society. Russell Sage College is committed to developing policies and programs to create a campus that supports an optimal learning and working environment for all students, alumnae/i, faculty, administrators, and staff. Please take a look at more information about the diversity, equity, and inclusion initiatives at Russell Sage College.

• Applications accepted until position is filled.
• Reports to: Director of College Services

COVID-19 vaccination is not required, but suggested.