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Why Russell Cellular
Starting pay is up to $19 / hr!
What will you do in your role?
The primary focus of the Solution Center Specialist is to continue Russell Cellular's commitment to provide the best experience to every customer every time.
We achieve this by providing a concise and accurate solution by the end of every inbound and outbound call made within the department.
In order to ensure we are always providing accurate information, each representative is responsible to maintaining their knowledge of all current company policies and procedures as well as any promotions.
Communication with upper management, peers, other departments and sales representatives is vital for success. The Solution Center Specialist will continuously communicate and execute our vision, goals and expectations.
Furthermore, the Solution Center Specialist will suggest new ideas, think outside of the box, and enhance the Solution Center's current practices.
This is how we ultimately give every customer the best experience possible, by communicating as a team.
Qualifications :
Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018.
With over 750 locations, across 43 states, and 2,600 team members, our mission is to provide the best wireless experience to every customer, every time.
As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement.
Equal Opportunity Employer Statement
Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Last updated : 2024-06-05
Full Time
Telecommunications
$68k-81k (estimate)
04/11/2024
08/09/2024
PAOLA, KS
500 - 1,000
2019
$200M - $500M
Telecommunications
The job skills required for Solution specialist include Products and Services, Customer Service, Problem Solving, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Solution specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Solution specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Solution specialist positions, which can be used as a reference in future career path planning. As a Solution specialist, it can be promoted into senior positions as an Integrated Solutions Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Solution specialist. You can explore the career advancement for a Solution specialist below and select your interested title to get hiring information.