Overview

The mission of this position is to contribute to the success of Rusnak Automotive Group (the Company) by supporting the efforts of the Parts Department staff through proper storage procedures and maintaining Client satisfaction by accurate order picking and driver assignment.

Responsibilities

KRA: Inventory Control

• Ensures accurate and timely receipt of freight; accurately places incoming stock in the proper locations; file packing slips in numerical order.
• Manages order pulling for employees and Clients.
• Takes a leading role in bin organization and parts stocking.
• Immediately informs management of any stock outages or discrepancies.
• Assists with regular parts department inventories and selection of parts for returns.
• Initiates all paperwork relating to damages/shortages and vendor returns.
• Participates in perpetual counts.
• Maintains department security.
• Place daily stock orders
• Match purchase orders and invoices for Parts Manager to review and approved.
• Attend training classes as directed by management.
• Informs manager of any irregularities in parts available for return to factory.
• Post incoming orders.

KRA: Shipping/Receiving/Warranty Administration

• Manages all shipping processes, including shipping of warranty parts back to factory.
• Maintains shipping supplies inventory; notifies Parts Manager of needed items.
• Maintains separate warranty storage area organized by Repair Order (RO) sequence.
• Informs manager of any irregularities in parts available for return to factory.
• Ensures proper disposal of parts within factory, Company, and environmental guidelines.

KRA: Personnel Coordination

• Coordinates activities of contract delivery drivers.
• Assists with scheduling of deliveries including routing and special requests.
• Takes initiative to get job done through innovative thinking.
• Promptly notifies salesman or management of Client issues, returns, or problems with drivers, and deliveries, as necessary.

KRA: Builds Internal and External Client Relations/Retention

• Maintains a strong “Client-Centric” vision and utilizes “The Rusnak Standard,” best core practices, as well as professional and exemplary service to provide every internal and external Client with an extraordinary experience during every encounter.
• Actively listens and communicates, verbally and in writing, in a courteous, professional, clear, concise, and correct manner to identify Client needs beyond expressed concerns.
• Responds in a timely, courteous, and professional manner with a “consultative, value-added” approach to secure Client understanding and develop a stronger business relationship and future business.

KRA: Exemplifies the Brand and Corporate Culture

• Seizes every opportunity to improve Client satisfaction by conducting self in a professional manner and working in accordance Company values, beliefs, norms, and standards; holds self and others accountable for exemplifying the corporate culture.
• Respects and demonstrates passion for the RUSNAK brand and our manufacturers’ brands; Behaves professionally, respectfully, honestly, and with the utmost ethical manner with internal/external Clients, vendors, business associates, and at work and any event and/or activity that is related to RUSNAK and/or its manufacturers.
• Maintains a professional and well-groomed personal appearance at all times.

KRA: Initiates Personal/Professional Development

• Seeks out opportunities to enhance organizational, personal communication, and negotiation skills.
• Maintains current job and product knowledge to improve effectiveness with Clients and assigned tasks.
• Consistently produces accurate and thorough work, even in peak periods, which meets “The Rusnak Standard.”

KRA: Ensures Safe Work Environment

• Accepts individual responsibility and accountability for complying with the Company Health and Safety (H&S) processes within personal control; performs duties in a way that will not cause personal danger, endanger other individuals, or violate local, state, federal, environmental regulations.
• Promptly corrects or reports any hazard or potential hazard to supervision; wears personal protective equipment, where required; ensures work location is kept safe, neat, organized, effective, and inviting.

KRA: Effective and Proactive Team Member

• Treats all Clients, employees, vendors, and associates with respect.
• Willingly adjusts to unexpected changes or requirements and undertakes tasks that fall outside of the routine job, assists others whenever possible to meet Client requests and business demand.

Qualifications

• High school graduate or equivalent.
• At least eighteen (18) years of age.
• Current California Driver License with clean Department of Motor Vehicle driving record.

Degree/Diploma