Overview

The mission of this position is to contribute to the success of Rusnak Automotive Group (the Company) by providing key assistance to management and sales department and actively coordinates vehicle tracking.

Responsibilities

KRA: Effectively Assists Sales Department in Vehicle Tracking and Inventory Control

• Arranges all vehicle transportation as needed.
• Ensures consistent follow-up on all inventory concerns.
• Updates all new and/or used vehicle inventory consistently and in a timely manner.
• Stocks in any new vehicle from port or special order from the factory or dealer traded vehicle and assists in coordinating pick-ups and deliveries with any shippers. .
• Updates the inventory system, both new and/or used, up to date.
• Ensures all the vehicle invoices in the inventory system are up to date.
• Assists department in ensuring photos are taken of select new vehicles as instructed by management.
• Ensures the website (Rusnakonline) is up to date with pictures, information, and relevant vehicles pertaining to our inventory.
• Works with management to ensure Dealersocket has the relevant information pertaining to each vehicle.
• Assists with miscellaneous duties for sales: ensures the packets for each vehicle have adequate pieces to it (extra key, books, etc.); places key fobs on each car and registering them to make sure the key vault is up and running and correct; sets up showrooms and specific areas for events, cleaning, or just movement of cars; prints vehicle stickers for each car.
• Coordinates with the service department after a vehicle has been PDI'd and verifying the vehicle. Including making sure the packets are correct, key fobs are completed, and paperwork ready to be stocked in.
• Inputs PO's that need to be completed on ADP and bring them up to the business office along with MSO's.
• Assists all the Sales Managers by retrieving vehicles from other locations including off-site storage.

KRA: Build Effective Internal and External Client Relations/Retention:

• Maintain a strong “Client-Centric” vision that is aligned with “The Rusnak Standard” and best practices to provide professional and exemplary service to create an extraordinary experience during every encounter with internal/external customers.
• Actively listen and communicate, verbally and in writing, in a courteous, professional, clear, concise, and correct manner to identify client needs beyond expressed concerns.
• Respond in a timely, courteous, and professional manner with a “consultative, value-added” approach to secure client understanding and develop a stronger business relationship and future business.

KRA: Exemplify the Brand and Corporate Culture:

• Seize every opportunity to improve Client satisfaction by conducting self in a professional manner and working in accordance Company values, beliefs, norms, and standards; holds self and others accountable for exemplifying the corporate culture.
• Respect and demonstrates passion for the RUSNAK brand and our manufacturers’ brands; Behaves professionally, respectfully, honestly, and with the utmost ethical manner with internal/external Clients, vendors, business associates, and at work and any event and/or activity that is related to RUSNAK and/or its manufacturers.
• Maintain a professional and well-groomed personal appearance at all times.

KRA: Initiate Relevant Professional Development:

• Seek out opportunities to enhance personal organizational, communication, and negotiation skills.
• Maintain current job and product knowledge to improve effectiveness with clients and all job tasks.
• Consistently produce accurate and thorough work at all times that meets “The Rusnak Standard.”

KRA: Ensure A Safe Work Environment:

• Accept individual responsibility and accountability for complying with the Company Health and Safety (H&S) processes within personal control; performs duties in a way that will not cause personal danger, endanger other individuals, or violate local, state, federal, environmental regulations.
• Promptly corrects or reports any hazard or potential hazard to supervision; wears personal protective equipment, where required; ensures work location is kept safe, neat, organized, effective, and inviting.

KRA: Be an Effective and Proactive Team Member:

• Treat all Clients, employees, vendors, and associates with respect.
• Willingly adjust to unexpected changes or requirements and undertake tasks that fall outside of the routine job and assist others whenever possible to meet Client requests and business demand.

Qualifications

• Required; H.S. Diploma/GED/ or Equivalent.
• Required; Excellent interpersonal and customer service skills; at least 1 year of retail related experience.
• Required; Good verbal and written communication skills.
• Required; At least eighteen (18) years of age.
• Required; Current California Driver License with satisfactory Department of Motor Vehicle driving record.

Degree/Diploma