Department: Environmental Services

Work Type: Full Time (Total FTE 1.0)

Shift: Shift 1

Work Schedule: 8 Hr

Summary:
Job Summary:
The Manager, Environmental Services is responsible for the effective leadership of Environmental Services activities based on assigned hospital entity including but is not limited to the successful management of client/customer relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. The Manager is responsible over the operations of a building’s functionality, ensures compliance with regulatory agencies and ensures quality standards are consistently achieved. Serves as a strategic planning partner to the Director, and on cross-departmental workgroups involving tactical executions in daily management system improvements. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:
Job Responsibilities:
1. Oversees and promotes associates' compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; works to comply with all federal and state regulatory agencies.
2. Collaborates with Director, EVS on process and performance improvement matters.
3. Continuously work to develop and execute strategic planning for assigned entity of scope and collaborates with fellow EVS Managers to identify opportunity for cross-area implementations.
4. Develops and promotes positive effective customer service relations with patients, patient family members, visitors, and staff.
5. Collaborates with Project Manager to monitor, track and analysis relevant trends influencing performance metrics.
6. Operational Excellence Acts as a positive role model; possesses integrity, focus, commitment, flexibility, diplomacy, and a team spirit. Is reliable and trustworthy.
7. Oversees talent acquisition, workforce planning, and talent management activities, including: analyzes and justifies workload trends and staffing levels as well as interviews, selects, orients, trains, develops, and terminates.
8. Coordinate administrative responsibilities in the program, including oversight of the department support staff’s
9. Monitors and purchases supplies and equipment when necessary; oversee vendor relations within assigned entity of oversight.
10. Drives quality and continuously improves departmental performance through effective problem identification, analysis and resolution; innovative ideas, timely decision-making, and task completion.
11. Evaluates the performance of subordinates providing direction and meaningful goals on a consistent basis; recognizes positive employee performance; administers the disciplinary action process; maintains accurate manager's counseling notes.
12. Interacts daily with nursing and other support departments.
13. Administers departmental training and orientation programs; conducts regular manager meetings with subordinates.
14. Assist in maintaining a high level of efficiency and productivity in providing all housekeeping, linen, and inventory performs a variety of housekeeping and floor care inspections & tasks.
15. Ensures an effective and cohesive working relationship with department employees, Department Heads, all hospital staff, and the public.
16. Ensures, for all customers, regulatory compliance regarding safety, sanitation for patients, guests, and employees.
17. Ensures that public areas are appropriately sanitized to project a strong positive image.
18. Communicates pertinent policy & procedure information to ensure compliance to infection control and sanitation standards.
19. Assists with tracking and monitoring of departmental budgets, project budgets, and department expenditures.
20. Other duties as assigned.