Medical Assistant - Gender Affirmation Clinic

Location: Chicago, IL

Hospital: RUSH University Medical Center

Department: Gender Affirm Surgery - Clinic

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (7:45:00 AM - 4:15:00 PM)

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Responsibilities:
1. Coordinates and maintains organized patient flow.
2. Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3. Prepares patient for exam based on reason for visit.
4. Prepares and supports patient and assists provider with procedures.
5. Reviews appointment schedules and ensures all patient charts are available for the visit.
6. Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7. Performs basic lab and testing procedures according to standards.
8. Performs phlebotomy and EKGs.
9. Administers immunizations as ordered by Physician.
10. Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11. Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12. Performs Tuberculin skin testing upon the order of the Physician.
13. Demonstrates appropriate population specific techniques with patients.
14. Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15. Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16. Calls patients regarding test results and medical instruction under the direction of a Physician.
17. Calls in medication refills under the direction of a Physician or protocol.
18. Documents patient care information in the outpatient medical record according to standards.
19. Assists with scheduling of patient tests, procedures, and follow-up appointments.
20. Assists in the care, cleaning, and sterilization of equipment and instruments.
21. Maintains the inventory of medical and linen supplies.
22. Maintains quality control for equipment.
23. Provides cross coverage to other clinical areas as assigned.
24. Participates in quality improvement projects.
25. Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26. May have Unit specific duties as needed.

Other information:
Required Job Qualifications:
• High school diploma/GED required.
• Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
• Current CPR certification required upon start date.
• Computer skills.
• Excellent communication and interpersonal skills.
• Excellent customer service skills.
• Excellent organizational skills.
Preferred Job Qualifications:
• One year clinical experience.
• Phlebotomy experience.
• Epic Ambulatory experience.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.