Location: Chicago, IL

Hospital: RUSH University Medical Center

Department: Medical Records

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 2:30:00 PM)

Summary:
The Supervisor is responsible for coordinating the day-to-day operations of a group of employees. Represents department and RUMC internally and externally. Accurately follows all applicable federal, state and local guidelines for the processing of patient information. Coding Supervisor maintains a demeanor and appearance appropriate for representation of RUMC. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:
1. Recommends individuals for hire or termination; completes evaluations, commendations and counseling of direct reports; and oversees the work of all employees within span of control. Ensures sufficient staffing to maintain consistent, efficient and effective functions of the department.
2. Manages documentation of the employee training process; orients new staff to the department and ensures that all employee files are maintained in accordance with Joint Commission and department policies.
3. Conducts ongoing quality reviews and system maintenance of data/reports generated and reported from systems used within area of responsibility. Assists with the development of quality, performance and productivity standards for department, assists with ensuring all functions/work are reviewed on a regular, ongoing basis and reported to management.
4. Maintains an active role in development of new systems and processes to improve workflow and enhance image and credibility of the department. Works to support automation and development of computerized medical records. Develops and maintain departmental databases and generates reports when necessary. Assists in any/all selection of new software systems/technology enhancements for the department.
5. Provides periodic refresher and updates various orientations for staff to ensure compliance with Hospital/Ambulatory and Joint Commission requirements. Ensures compliance by all staff with all applicable Federal, State, local and accrediting agency regulations. Provides routine in-services to staff on compliance issues. Participates in external auditor review processes; conducts ongoing compliance evaluations.
6. Establishes and monitors productivity and quality standards for areas with span of control.
7. Reports monthly, or more frequently, on achievement/compliance with department goals.
8. Maintains proficiency with duties and responsibilities of staff members directly supervised and provides backup support if needed.
9. Assesses operations, makes recommendations for improvement and implements approved recommendations.
10. Responds with expediency to strategic issues within area of responsibility and determines and implements course of corrective action or refers to the appropriate person for timely resolution.
11. Manages the resolution of all billing rejections due to coding issues; troubleshoots and resolves customer complaints.
12. Assists with preparing and submitting supporting documentation for payroll as needed.
13. Performs related duties as required.

Requirements:
• High School Diploma

• RHIA, RHIT, and/or CCS Certification required

• At least 3 years coding experience in a hospital or surgery center-based setting and with various specialties
• Thorough knowledge of Current Procedural Terminology (CPT) and ICD-9/ICD-10 coding principles required.
• Excellent communication, organizational and management/teambuilding skills required. Proficiency with Microsoft Office Suite. Strong technical aptitude with the ability to quickly gain proficiency and command of new hospital information systems.
• Ability to analyze and implement new systems and procedures. Ability to work effectively with staff and management.
Preferred Job Qualifications:
• Bachelor’s degree strongly preferred.
• Five years is preferred.
• Previous supervisory experience strongly preferred.
• Graduate of AHIMA accredited program or self-study course and passing score on the national certification exam for CCS preferred.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.