Overview

The purpose of the Network Administrator is to support the Rural King Supply Network infrastructure company wide.

Responsibilities

• Monitor the Rural King Network infrastructure.
• Resolve network level calls and tickets.
• Complete Layer 2 troubleshooting and replacement of network equipment.
• Analyze, document, create, and test systems.
• Create and modify computer programs related to system design specifications.
• Setup and stage new store network equipment.
• Responsible for network wiring and project layouts.
• Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
• May be required to cross train and perform other duties.

Qualifications

• At least 2 years of relevant network experience and bachelor’s degree in computer science or related field or equivalent combination of experience and education.
• Must be proficient in Layer 1 wiring – 66/110 Blocks.
• Knowledge of the OSI Model.
• Ability to troubleshoot, diagnose and triage Layer 1 and 2 issues.
• Experience managing project timelines.
• Willing to learn advanced network concepts and design.
• Cisco environment experience a plus.
• Proficient with Microsoft Office Suite or related software.
• Excellent verbal and written interpersonal and communication skills.
• Excellent customer service skills.
• Strong understanding of retail business practices.
• Excellent negotiation and conflict resolution skills.
• Demonstrated ability to adapt in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Demonstrated ability to coach and mentor team members.
• Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.

SUPERVISORY RESPONSIBILITIES

• No

PHYSICAL REQUIREMENTS

• Must be able to sit or stand for prolonged periods of time.
• Must be able to lift up to 15 pounds at times.
• Must be able to access and navigate each department across facilities.
• Must be able to verbally communicate effectively with others (in-person and via electronic devices).
• Must have close visual acuity.