Assistant Manager JOB DESCRIPTION

COMPANY OVERVIEW: At Rumble we believe the hour we spend working out can inspire the other 23 hours of our day. We believe in sharing our good vibes and energy with the world, and that in many ways, it’s our most important offering. More than anything, we believe in each other. Our mission is to create a new generation of boxers with style, sophistication, and sweat. POSITION: Assistant Managers are responsible for meeting and exceeding studio revenue goals and new membership sales target by executing strategic community outreach, in-club lead generation, and generating member referrals. Under the management of a Franchise Owner and with the support of a Rumble Support Team, Assistant Managers must exemplify leadership qualities in all areas of the business. Assistant Sales Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The Assistantant sales Manager is rooted in sales, marketing, and operations while upholding our mission to fuel energetic communal experience.

REQUIREMENTS:

2 years of fitness membership sales or similar recurring membership services

Confident in generating personal sales and training team members on sales processes

Ability to manage and grow 4 revenue streams: memberships, package sales, retail, and fees

Must be fluent in English, have excellent communication skills, and strong interpersonal skills in person, on the telephone, and via email

Ability to excel and adapt in a fast changing, diverse environment Ability to recognize areas of improvement and make changes using good judgement

An affinity and passion for fitness

Solid writing and grammar skills

Organized, proficient in data management, prioritization, and meeting deadlines

Professional, punctual, and reliable

Strong attention to detail and accuracy

Trustworthy and ability to handle confidential information

Ability to work harmoniously with co-workers, clients, vendors, and the public

Proficiency with computers, CRMs, POS, and other studio management softwares Assistant Manager JOB DESCRIPTION (Cont.)

DUTIES:

Align with studio owner’s daily, weekly, and monthly revenue targets Lead generation including grass roots marketing, external prospecting, and community networking

Implement sales process to schedule prospects into Intro classes

Membership sales including overcoming objections and prospect follow up

Manage staff schedule and hold team accountable for daily KPI execution

Directly communicate and coordinate with all vendors

Audit sales process to ensure proper execution

Identify areas of opportunity in the sales process and develop training curriculum to ensure improvement of team member skillsets

Ensuring studio retail/products are stocked with accurate inventory counts

Supervise, train, and develop Sales Associate team

Hire, manage, and train team members

Display proficiency in ClubReady, including revenue & attendance reports

Independently make decisions related to high level customer service situations

Collect out-standing membership dues and resolve membership billing errors Maintain cleanliness and organization of the studio

Enforce Rumble’s policies, procedures, and brand standards

Ensure all forms, administrative supplies, and studio supplies are stocked

Schedule and participate in lead generation and networking events

Strategically manage marketing campaigns to deliver lead goals for the studio

Any other duties as assigned

COMPENSATION & BENEFITS:

This position offers a very competitive wages; based on experience & performance

Commission paid on individual sales

Opportunity to bonus, based on performance

Unlimited growth potential within the company

Job Type: Full-time/ Part- time

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Sales: 2 years (Preferred)

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: No less than 30 per week

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person