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Job Description
SUMMARY OF KEY RESPONSIBILITIES
This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns.
Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises.
The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members.
The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer.
The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management.
From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant.
In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices.
The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Job Requirements
PHYSICAL REQUIREMENTS
requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Last updated : 2024-05-13
Full Time
Restaurants & Catering Services
$69k-92k (estimate)
05/13/2024
06/21/2024
rubytuesday.com
MARYVILLE, TN
500 - 1,000
1972
Private
SHAWN LEDERMAN
$500M - $1B
Restaurants & Catering Services
Ruby Tuesday owns and operates a chain of casual dining restaurants that offers seafood, salads, sandwiches and desserts.
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