We are a dynamic family-owned company seeking a positive and motivated individual to join our team. As a small office, we offer the opportunity to grow your skills, and the right candidate will play a pivotal role by wearing many hats and making a significant impact on our operations.

The Traffic Coordinator plays a vital role in facilitating effective communication and collaboration between departments, ultimately contributing to the company's overall success in delivering exceptional service to customers while optimizing logistics operations.

Here's a summary of the key responsibilities related to each department:

• Over the Road Shipments:
• Coordinate day-to-day Over the Road (OTR) shipments, including outbound and inbound.
• Manage various shipment types, including Full Truckload (FTL) and Less Than Truckload (LTL)
• Utilizing TMS for contract lanes and booking non-contract loads with brokers.
• Monitor and track loads, addressing any service failures or recovery actions
• Obtain spot quotes for non-contract lane loads and provide freight quotes.
• Issue, complete, and distribute shipping orders to the warehouse, updating the shipping schedule.
• Collaborate with the warehouse and sales team on load-related matters, such as estimated time of arrival (ETA), carrier information, labeling requirements, and order updates.
• Collaborate with third-party warehouses to arrange pickups and deliveries, including managing aspects of inventory tracking and procurement of packing lists, as well as handling orders.
• Coordinate shipments with sister plants as required, ensuring efficient logistics coordination between locations.
• Sales Support & Admin:
• Create sales contracts and issue shipping orders as required by the Sales team.
• Generate purchase contracts as needed by the sales team.
• Provide customer account information upon request, including freight details, pricing, quantity shipped, and purchase order (PO) status.
• Complete shipping paperwork and submit it for billing purposes.
• Arrange sample pickups via UPS as needed for sales purposes.
• Maintain customer shipment files for accurate record-keeping and documentation.
• Provide phone support addressing inquiries related to logistics and shipments
• Drayage shipments:
• Manage the logistics of first and last mile shipments for import and export containers, including coordinating outbound and inbound loads as requested by the RSM sales team and customers (both brokered and CPU's).
• Arrange bookings directly with brokers and collaborate with freight forwarders to align drayage trucking schedules with SSL vessel dates.
• Ensure timely submission of loading details to freight forwarders and diligently monitor and track loads to mitigate any service failures and implement necessary recovery actions.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person