We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.

Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients.

The primary function of the Consulting Operations Associate is providing specialized support to the assigned leadership team in areas associated with the client delivery life cycle.

In this capacity the CS Operations Associate will provide support to leadership with planning, coordination and execution of all aspects of assigned projects through the project life cycle.

Working with assigned leadership, this position is also responsible for facilitating the creation, revision, and implementation of practice and / or regional-specific processes and policies.

The CS Operations Associate will also support regional and / or practice leadership with leadership team meetings, and, in conjunction with leadership, support the execution of strategic or tactical initiatives.

Essential Duties :

• Provide assistance for time-sensitive and proprietary tasks for Assigned Leadership team members as requested.
• Work with leadership to coordinate risk mitigation, process improvement, communication, and support needs affecting the successful delivery of client solutions.
• In conjunction with assigned consulting leadership, develop leadership meeting objectives and agendas, document meeting outcomes, and follow up on related action items
• Assist assigned leadership with ongoing support of practice management reports, staffing processes
• Leveraging knowledge of assigned practice, support leadership in execution of strategic or tactical imperatives
• Start to develop an understanding of solution offerings and relationships with supporting leadership. Liaise with internal organizations (human resources, finance, marketing, sales) to develop, implement and maintain efficient and effective support processes in support of leadership imperatives
• Be a resource to CS admins across region, fielding questions about standards and compliant practices (contracts, independence considerations, e.

g.) liaising with inter-regional counterparts to share best practices, promoting efficiency and standardization

In conjunction with assigned leadership, support the definition of project scope and revise as appropriate to meet changing needs and requirements.

Support leadership to manage project objectives, schedule, resources and deliverables.

• Create and update project plans
• Working with assigned leadership oversee response to and resolution of troubled initiatives on an as-needed basis
• Provide oversight and advocacy for the effective efficient use of internal systems
• Other duties as assigned

Minimum Qualifications

Experience :

• 1-3 years relevant experience (preferred)
• Experience managing multiple projects of low to moderate risk

Education :

• Bachelor’s degree in business or technology related area or equivalent experience
• PMP Certification (preferred)

Technical / Soft Skills :

• Strong Microsoft Office skills including Microsoft Word, PowerPoint, Excel and Outlook
• Strong communication skills both written and verbal
• Ability to prepare presentations including charts, graphics and tables, speaker notes & handouts, etc.
• Advanced Microsoft Office skills, preferred

Leadership Skills :

Previous project or team management experience (preferred)

At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing.

RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off.

We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.

Learn more about our total rewards at .

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer. We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals.

• We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and / or harassment based on race;
• color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing);
• gender (including gender identity and / or gender expression); sexual orientation; HIV Status; national origin; ancestry;
• familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave);

domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and / or employment / partnership.

RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at .

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders).

If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

Compensation Range : $55,400 - $91,900

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Last updated : 2024-05-20