Enrollment & Intake Follow Up Specialist– Orlando, FL (Office) Baldwin Park

Are you looking for a career opportunity with a fast-growing company that helps to transform lives? If so, then you’ve come to the right place. Invicta Health Solutions, a business division of RSi, seeks full-time Enrollment Specialists to augment our growing team at ORMC (Baldwin Park Office). As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. If you are in or around the Orlando, Florida area we are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at hospital facilities. Come join our team!

• Determine patient’s eligibility for state, federal, or county programs.
• Maintain case load, uphold productivity standards.
• Develop and maintain processional relationships with hospital staff, patients, and state workers.
• Prepare documents, ensure accuracy and completion.
• Adhere to and support organizational standards, policies, and procedures.
• Perform other duties as assigned.

• Exceptional customer service skills
• Knowledge of major hospital systems and healthcare environment.
• Demonstrates problem solving and case management skills
• Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc.
• Excellent written and verbal communication skills.

• Bachelor’s Degree preferred
• High School Diploma or equivalent required
• Knowledge of Medicaid, Social Security Administration, and County Social Service programs
• An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company.