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Technical Writer
RSI Security San Diego, CA
Full Time | IT Outsourcing & Consulting 7 Months Ago
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RSI Security is Hiring a Remote Technical Writer

THIS IS A REMOTE POSITION

The starting salary range is $70,000 - 80,000/yr and is based on your experience, education, and skills.

RSI Security is a small organization where collaboration is not only encouraged, but expected. We value relationships within our team and are intentional to build and maintain a strong team camaraderie through virtual happy hours, daily morning meetings to help us start off on the right foot, and meetings dedicated solely to professional development topics to help us develop and grow together.

Our employees receive a competitive compensation package and enjoy various benefits such as:

  • Unlimited flex vacation 
  • Quarterly wellness recharge days
  • 10 paid holidays
  • Paid parental leave
  • 401k 100% match
  • Medical, Dental, and Vision plans
  • FSA
  • Short term disability
  • and more!

For more information on RSI Security, please visit our website - www.rsisecurity.com or our social media RSI Security LinkedIn 

Purpose of this Position:

The Technical Writer is responsible for creating internal and external technical documents explaining complex information in a clear and concise manner. Research and work with subject matter experts to ensure accuracy of documentation.

Essential Functions:

  • Develop and maintain manuals of security policies, procedures, and processes with all current information to address various compliance frameworks and ensure they are up to technical and industry standards. Examples include PCI DSS, HIPPA, NIST, etc.
  • Maintain organization compliance with all policies, procedures, processes, and technical standards.
  • Interview client personnel to gather compliance and technology implementation processes, procedures, standards, and policy information.
  • Collaborate with internal team members to develop client templates for all offered frameworks to include complete manuals of information security policies and procedures for clients.
  • Provide technical writing services during RFP proposal development, working with subject matter experts in responding to the requests for information.
  • Attend conferences and tradeshows to promote and provide expertise on brand, cybersecurity news, and company offerings.
  • Conduct research and create white pages, case studies, website content, blog content, graphics, and PR items 
  • Review and revise client technical reports, user guides for testing tools, and instructional guides for scans and other various tools and technologies.
  • Develop written forms, workflows, and templates as needed.
  • Support the sales team as a SME (subject matter expert).

Required Education and Experience: 

  • 3 years of experience in technical writing, preferably in the cybersecurity or IT industry
  • Bachelor’s Degree in Computer Science, English, Communications, or equivalent experience
  • Expert knowledge in cybersecurity industry and regulatory compliance
  • Expert knowledge in information technology services and solutions
  • Expert knowledge of Google Suite (Drive, Docs, Sheets, Forms) and Microsoft Office Suite
    (Word, Excel, PowerPoint)
  • Excellent and efficient technical writing skills
  • Excellent interviewing and consulting skills
  • Excellent process, organizational, and project coordination skills
  • Empathetic, enthusiastic and effective communicator with strong rapport building skills
  • High degree of flexibility with the ability to work in a small, fast-paced environment
  • Thorough and detail-oriented, organized, with excellent time management skills
  • Ability to quickly learn, understand, and evaluate current and new tools
  • Self-starter who can work independently with a proactive attitude

Supervisory Responsibility: This position has no supervisory responsibility.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is regularly required to push, move, lift or otherwise bear 10-15lbs. 

Position Type/Expected Hours of Work:

This is a full-time, salaried position, and regular hours of work and days to be worked are Monday through Friday, 8:00 a.m. to 5 p.m.; however, this position can regularly require long hours and frequent weekend work depending on the needs of the business.

Travel: Travel is primarily local, but overnight travel may be required. Travel amount <25% 

Additional Eligibility Qualifications:

Must have an active driver’s license. Must submit to a background check as a contingency for the position. 

Work Authorization/Security Clearance (if applicable):

Must be authorized to work in the United States. Each candidate is required to comply with federal and local laws and authorization will be checked through E-verify. 

AAP/EEO Statement: 

RSI Security prohibits discrimination or harassment based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

POST DATE

09/11/2022

EXPIRATION DATE

12/09/2022

WEBSITE

rsisecurity.com

HEADQUARTERS

SAN DIEGO, CA

SIZE

25 - 50

FOUNDED

2008

TYPE

Private

CEO

RAYNA SHIN

REVENUE

<$5M

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The following is the career advancement route for Technical Writer positions, which can be used as a reference in future career path planning. As a Technical Writer, it can be promoted into senior positions as a Technical Writer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Writer. You can explore the career advancement for a Technical Writer below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Writer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Writer for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Writer job description and responsibilities

They may also work with fellow writers to develop their business writing skills depending on the project and document type.

02/21/2022: Somerset, NJ

Technical writers also create user manuals for machines, software, and physical devices.

01/03/2022: San Diego, CA

Technical writers also write plans and maintain user support documentation.

02/12/2022: Bangor, ME

A technical writer should also follow the ethical and legal considerations when preparing a document.

12/12/2021: Fayetteville, AR

Technical writers must also follow the required methodology when creating technical documents.

12/11/2021: Pine Bluff, AR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Writer jobs

Take advantage of the writer's knowledge of publishing.

12/23/2021: Ann Arbor, MI

Pursue a technical writer certification.

12/26/2021: Waco, TX

Understand the topic carefully.

01/10/2022: Temple, TX

Always remember all the necessary key elements.

12/29/2021: Baltimore, MD

Simplification of any terms whenever needed.

02/20/2022: Troy, NY

Step 3: View the best colleges and universities for Technical Writer.

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