Description

Job Summary:

Assist residents in assessing needs and obtaining services, with the goal of promoting successful tenancies and helping residents achieve and maintain maximum independence and self-sufficiency. This position reports directly to the Community Manager and receives support from RAMs Resident Services Director.

Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.

Essential Job Duties and Responsibilities:

• Develop and oversee on-site programs and activities based on the needs and interests of residents including:
  • After School Program Monday through Friday
  • Job Training Workshops - Quarterly
  • Monthly Resident Activities / Socials
  • Provide a variety of educational workshops as needed: Money Management, Health & Nutrition, Computer Basics, etc. (Review LURA for specific details of required activities)

• Link residents with public and private resources in the community to provide needed assistance. Examples include: Food Stamps, Food Pantries, Child Care, Health Insurance, Domestic Violence / Abuse, Cash Assistance (Rent, Utilities, Power), Healthcare, etc.
• Support residents in organizing group activities to build community and address problems such as crime and drug activity
• Assist residents in developing individualized short-and long-term goals and assists with developing steps toward accomplishing said goals
• Coordinate efforts to encourage community volunteerism
• Maintain and distribute an updated Community Resource Directory
• Maintain computer lab and ensure that all computers and printer are in working order
• Maintains lending library with 100 books / 5 magazine subscriptions
• Participate in area inter-agency meetings to acquire information about local resources. Quarterly attendance recommended
• Ensure absolute confidentiality with respect to information records concerning families and children
• Maintain organized records of activities and referrals for annual audits
• Submit accurate, prompt reports as requested by Community Manager and RAM Resident Services
• Performs other duties related to this position, as requested

Knowledge, Skills and Abilities (KSAs):

• Computer skills (Microsoft Office) and professional business writing
• Knowledge of community resources and the social services system
• Knowledge of school board core curriculum to provide tutoring assistance
• Experience organizing, implementing, and managing multiple responsibilities under pressure
• Ability to manage time efficiently
• Ability to participate in or facilitate basic case management
• Ability to successfully work and communicate with diverse staff and residents

Education and Experience:

• High school diploma or equivalent required
• AA or BS degree in social work preferred
• Relevant work experience may be substituted

Physical Demands:

• Must be able to lift 50 lbs. unassisted
• Must be able work with a computer for a minimum of 7 hours daily either standing or sitting
• Must be able to read printed materials and computer screen with or without MS or other software accessibility functions
• Must be able to effectively communicate in e-mail, by phone, or in person during the course of the workday
• Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs

Qualifications