POSITION DESCRIPTION

PRIMARY OBJECTIVE:

Plans, directs, and manages store operations to promote and maximize sales and profit margins and achieve labor goals. Meets or exceeds budgeted targets through effective utilization of resources.

COMPANY WIDE RESPONSIBILITIES:

• Contributes toward ensuring a positive shopping environment for customers and a positive working environment for employees.
• Ensures proper product handling to control shrinkage and waste.
• Follows all company, store, and department policies and procedures.
• Complies with federal and state regulations.
• Encourages teamwork through cooperative interactions with co-workers.

ESSENTIAL RESPONSIBILITIES include but are not limited to:

• Demonstrates a love of food and passion for people to include incredible Customer Service and performance excellence through example and education of team members.
• Institutes “best practice” leadership and management principles and ensures adherence to organizational procedures, policies, and systems.
• Manages retail grocery store to achieve and/or exceed financial goals to include sales, profit, shrink and labor through effective cost control, efficient utilization of labor, and strong customer service.
• Establishes and maintains a customer-oriented culture and delivers a high level of customer service. Anticipates customer needs and resolves issues in a manner that strengthens customer loyalty.
• Oversees all store operations including work processes, and merchandising, replenishment; oversees daily activities of all team members to ensure company initiatives and standards and customer expectations are met.
• Provides a positive work environment to attract and maintain a quality employee base through selective hiring, training, evaluation, coaching, and counseling of team members.
• Ensures that all store employees provide excellent customer service, follow safe food handling and sanitation procedures, perform proper stocking, facing, and pricing, as well as respond promptly to emergencies and safety hazards.
• Maintains all safety and sanitation programs.
• Communicates daily with General Manager ongoing store status, including successes, issues and planning.

SUPERVISORY RESPONSIBILITIES:

Directly supervises store management employees. Indirectly supervises all store employees. Direct supervision responsibilities include hiring, firing, disciplinary action, performance reviews, coaching, developing work plans, training, and providing work direction.

EDUCATION AND/OR EXPERIENCE:

High school education and five years experience in the supermarket industry, with participation in a management training program, or equivalent combination of education and experience required. Comprehensive working knowledge of store operations and personnel functions preferred.

MATHEMATICAL SKILLS:

Ability to handle sales transactions, tender change, verify vendor invoice charges and counts, calculate gross margins, percentages, and ad losses, create operating budgets, make financial forecasts and projections, calculate productivity, evaluate inventory reports, and analyze financial reports.

LANGUAGE SKILLS:

Ability to hear, speak, and understand the spoken word in order to respond promptly to pages, customer assistance requests, and to answer telephones. Ability to read, write, analyze, and interpret policy and operations manuals. Ability to communicate and respond effectively verbally and in writing to government bodies.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables where only limited standardization may exist. Ability to interpret a variety of instructions furnished in diagram, oral, schedule, or written form. This position requires judgment, decision-making skills, attention to detail, time management, and priority-setting.

CERTIFICATES & LICENSES:

As required by local ordinance.

FUNCTIONAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to sit stand, and use the hands to handle, finger or feel objects, tools or controls. This position requires frequent walking, talking, hearing, stair-climbing, and reaching with the hands or arms. Occasional kneeling or crouching, lifting of up to 50 pounds, and ladder climbing are required. The ability to adjust visual focus and the physical mobility to respond to fire or other emergencies are also required.

WORKING CONDITIONS:

Work is performed in a retail store environment where there is occasional exposure to wet surfaces, refrigerated storage areas, damp or humid conditions, and heated surfaces. The noise level is moderate, consistent with a retail store environment, and does include occasional noise of power tools and equipment.

IMPORTANT DISCLAIMER NOTICE:

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• Milwaukee, WI 53217: Relocate before starting work (Required)

Work Location: In person