1.0 JOB DESCRIPTION – POSITION : STATION MANAGER
2.0 BASIC FUNCTION:
i. The basic function of the Station Manager is to ensure that the company’s policies and directives are carried out at the store/station level and that the objectives established for the store/station are realized.
1. REPORTING RELATIONSHIPS:
a. The manager is appointed by the supervisor of store operations with the approval of the manager of store operations and reports directly to the supervisor of store operations.
b. Reporting to the manager are attendants, cashiers, image coordinators, and any other store/stations personnel.
2. AUTHORITY:
a. The manager receives authority from the supervisor of store operations and is delegated the full authority necessary to supervise the activities of the store/station within established company policies.
b. The manager has authority over all store personnel and the authority to delegate duties as necessary to ensure prompt, efficient operations of the store.
4. SPECIFIC DUTIES:
a. The duties of the station manager include, but are not necessarily limited to the following:
i. Establish and maintain close communication and coordination with all store/station personnel to assure attainment of operational goals and objectives and satisfactory customer service.
ii. Hire, Train, Supervise, Motivate, Evaluate, and Terminate, as appropriate, personnel of the store. The supervisor is to ensure proper and complete documentation must approve all hiring and terminations. The supervisor must authorize rehires.
iii. Maintain displays in an attractive manner utilizing proper floor layout.
iv. Provide for and maintain effective and proper housekeeping practices.
v. Establish and maintain effective working and safety rules.
vi. Ensure the security of the store/station and its contents at all times.
vii. In close cooperation with the supervisor of store operations, increase sales through genuine and concerned service to customers using good sales techniques.
viii. Ensure the efficient management of the store/station so as to streamline paper flow as well as the equalize work office.
ix. Maintain open and effective communication with the office.
x. Provide for adequate store/station supplies while staying within the budget guidelines. (NO UNAUTHORIZED PURCHASES).
xi. Develop and maintain effective control of all cash sales assuring only authorized persons have access to it and that cash is properly accounted for.
xii. Coordinate with the supervisor promotions to attract new customers as well as increase sales.
xiii. Provide the supervisor with any on going sales/marketing or advertising activities that may be required.
xiv. Maintain price lists of items and services currently offered in this functional area. THIS INCLUDES GAS SURVEYS/CHANGING GAS PRICES AS SOON AS THE NEW PRICE IS REPORTED).
xv. PREPARE DAILY BANK DEPOSITS ACCURATELY AND ON A TIMELY BASIS. CALL IN BANK DEPOSIT INFORMATION TO THE MAIN OFFICE ON A TIMELY BASIS. (ALL DEPOSITS SHOULD BE IN THE BANK NO LATER THAN 10:00AM AND CALLED TO THE OFFICE BY 10:30AM).
xvi. Take daily stick tank readings and ensure that the readings are called in to the appropriate person on a daily basis.
xvii. Ensure that all reports are accurate and up to date and that the appropriate reports (including the station reports) are forwarded to the main office on a daily basis.
xviii. Prepare the work schedule and ensure that all employee time sheets, time cards, and other personnel sheets are correct and up to date and forwarded to the main office on a timely basis.
xix. Ensure that inventory is controlled and all orders are placed on a timely basis and according to established procedures. Also, ensure that all deliveries are received and documented according to established company policy.
xx. Ensure that all equipment is properly maintained and in good working order.
xxi. When necessary, repairs are to be promptly called into the office and fully documented when completed.
xxii. Ensure that all store/station employees strictly adhere to the company’s check cash policy.
xxiii. Complete all other tasks, assignments and requests as may be required by the supervisor.
1. PHONE (IN WORKING ORDER)
2. VALID DRIVERS LICENSE
3. CURRENT CAR INSURANCE
4. CAR (IN WORKING ORDER)
RESPONSIBILITIES:
a. The station manager is directly responsible and accountable to the Supervisor of store operations.
b. Establish and adhere to the store budget in coordination with the supervisor of store operations. (NO UNAUTHORIZED PURCHASES) YOUR SUPERVISOR SHOULD BE AWARE OF ANY PAID OUTS.
c. Responsible for the smooth and efficient operation of the store/station, providing effective leadership for all personnel assigned to this position.
d. Supervise the administrative function of the store/station area. This includes ensuring the accuracy and timely preparation of all reports. (REPORTS SHOULD BE DONE & SENT TO THE OFFICE NO LATER THAN 12:00PM).
e. Responsible for inventory control including maintaining all inventories at adequate levels. Report inventory or cash discrepancies to Supervisor or Security Person IMMEDIATELY.
f. Responsible for controlling cash, this includes making certain that all cash (including checks and charges), is kept secure and is properly handled and accounted for. Ensure that bank deposits are correct and made on a timely basis. (BANK DEPOSITS TO THE BANK NO LATER THAN 10:00AM). Deposit amount called into Office no later then 10:30 am. If there is a problem your supervisor should be notified.
g. Responsible for scheduling and assuring all hours are covered to provide the most efficient service to our customers.