POSITION SUMMARY:

The Ophthalmic Scribe/Technician performs a range of duties including performing all clerical and information technology functions for a physician in a clinic setting. This includes administering eye medications, cleaning and maintaining ophthalmic instruments and assisting physicians during minor surgical and laser procedures. You also must be able anticipate physician needs to facilitate the flow of clinic. Ophthalmic Scribes/Technicians must be discreet, tactful, and modest in performance of duties so as not to distract medical staff from patient care. Good judgment, organizational ability, initiative, attention to detail, and the ability to be self-motivated are especially important when working as an Ophthalmic Scribe/Technician. You must be adaptable and versatile since you will be responsible for many tasks. Good attendance is also an important element of this job since you will be hard to replace. Will be trained as an Ophthalmic technician prior to scribing.

Essential functions - Principal Duties and Responsibilities:

• Provides primary ophthalmic care to patients and act as clinical assistant to physician.
• Accompanies the physician into the exam room to transcribe the history and examination as given by the patient and the physician.
• Document medical visits and procedures as they are being performed by the physician accurately and thoroughly.
• Perform clerical tasks as needed by the physician including faxing, phone calls, and referral letters.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential.
• The scribe, under the direction of the physician, transcribes the impression and plan, results of tests, prescriptions, and orders. Alerts physician when chart is incomplete.
• Counsels patients by relaying physician's orders, use of drops, contact lenses, drugs, and answer questions about surgery and specialty imagining required/ordered.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures along with complying with legal regulations.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and promptly reporting equipment issues.
• Process prescription refill requests.
• Maintains stock in exam room in accordance to standard inventory and physician preferences.
• Sets up and prep for minor OR procedures to include setting sterile tray and maintaining sterile field.
• Must be able to work at alternate Ross Eye Institute locations as needed.
• Must be able to have a flexible work schedule with the ability to stay late when clinic demands it.

QUALIFICATIONS & SKILLS:

• High school diploma or GED required.
• Medical experience preferred
• Strong knowledge of medical office procedures preferred
• Proficient in computers and relevant software applications and practice management technology.
• Knowledge of customer service principles and practices.
• Possession of strong problem solving skills and sound judgment.
• Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
• Ability to be proactive and take initiative.
• Possession of strong organizational skills.
• Excellent verbal and written communication, as well as, exceptional interpersonal communication skills.
• Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
• Exhibit high level of quality through attention to detail and monitoring of work.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Deals with confidential information and/or issues using discretion and judgment.

PREFERRED EXPERIENCE:

• Prior Scribing experience or technician experience in a private medical office.
• Customer service.

Supervision Exercised:

• This position has no supervisory responsibilities.

WORK ENVIROMENT & PHYSICAL DEMANDS:

• Work is performed in a medical office setting.
• Physical demands of position: must be able to stand and walk for long periods of time, must have manual dexterity to work with ophthalmic equipment and maneuver a patient if in a wheelchair.
• Must be able to accurately type information into EMR system.
• Must be able to have face to face conversation with patients and staff.
• Must be able to lift 25lbs.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Typing: 1 year (Preferred)
• Medical Terminology: 1 year (Preferred)

Work Location: In person