Answer incoming calls promptly. Assist and advise customers who may be choosing from a variety of travel options.

Convert telephone inquiries into reservations, while maintaining customer service excellence

Must have extensive product knowledge (including site intimacy) on all available inventories to assist with the reservation sales process

Respond timely to all inquiries, leads, and provide expert level of customer service to all our guests

Processing payments and send confirmation details to guests

Address guest and vendor issues or concerns independently or refer to appropriate Supervisor or Manager for support or direction

Remain calm and friendly under pressure while simultaneously maintaining a welcoming and professional demeanor

Utilize personal and attentive skills with each guest in order to assist them in finding the perfect rental property for their needs

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday

Travel requirement:

• No travel

Location:

• Fort Myers, FL (Required)

Work Location: Remote