Job Title: Care Management Associate

Pay: $18.08 / HR | Bi-weekly

Job Type: Remote in Arizona | Full Time | Monday to Friday 8:00am to 5:00pm

Care Management Associate Job Overview:

• • Process intake of services via email
• • Researches member eligibility information, if eligible will communicate with enrollment team to ensure member is loaded in our system correctly. Researches PCP and updates our system
• • Requests additional records for case managers if needed
• • Protects the confidentiality of member information and adheres to company policies
• • Computer literacy a must to be able to navigate through internal and external systems
• • Familiar with basic medical terminology and concepts of care management

Care Management Associate Qualifications:

Minimum Education/Experience:

Required Qualifications :

• • 2 years of relevant work experience in call center
• • -Coordinates care with providers as a part of comprehensive and proactive discharge planning.
• • -Identifies and escalates quality of care issues through established channels.
• • -Utilizes negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs.
• • -Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.

Care Management Associate Benefits:

• Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

How to Apply:

If you are interested in this position, please apply OR submit your resume to

Verlin Miller | vmiller@alinestaffing.com | 586-580-1269