Client Services Technician
Rose-Hulman Institute of Technologyhas an opening in the Enterprise Information Technology (EIT) Department for aClient Services Technician.We have beenranked No. 1 among U.S. engineering colleges by the U.S. News & World ReportBest Colleges Guide for the last 25 consecutive years.
The Client Services Technician will repair,maintain, and troubleshoot issues for student laptops and other Institute-ownedcomputers; maintain the campus printers used by employees and students inpublic areas. The position will identify, investigate, and resolve basic userquestions; inventory, schedule and perform hardware maintenance.
The position sets up new devices foremployees and students; assist clients in making decisions concerning theselection of technologies and/or services; deliver and set up new workstationsand other hardware following Institute recommended guidelines. The positionwill provide first-level technical computing support and related services toemployees and students through walk-ins, on-site visits, phone, and e-mail. Theposition will install and configure software for network connectivity, backups,server access, etc. on user systems.
Qualified candidates will have a highschool diploma or GED. One to three years of relevant work experience.
Preferred candidates will have anassociate degree or vocational or technical school degree.
At Rose-Hulman, your successes arecelebrated in a welcoming, supportive, and flexible environment with a numberof benefits and resources including a variety of health benefit options;voluntary benefits such as Group Accident and/or Group Critical IllnessInsurance, Pet Insurance, and Caregiver Resources; participation in TuitionExchange; a generous and flexible paid leave program and dedicated time forprofessional development. As a Rose-Hulman employee, you will also enjoy accessto full-service fitness facilities and programming; a performing arts centerfeaturing national touring acts and campus productions; and access tostate-of-the-art labs, facilities, and equipment. All employees experienceopportunities to have an impact on student lives and be part of a greaterpurpose through multidisciplinary project collaboration that can have a globalimpact as well as receiving continual encouragement and support ofphilanthropic and volunteer opportunities.
Rose-Hulman Institute of Technology isa STEM (Science, Technology, Engineering, and Mathematics) focused institution,whose students' education and success are the nucleus of everything we strivefor. We support and recognize excellence in teaching, learning, innovation, andintellectual growth of our students, faculty, and staff. Our campus culture isstudent-focused, welcoming, and inclusive. Here, we believe that every employeehas a role to play in the mission of the institute: to provide our students withthe world's best undergraduate science, engineering, and mathematics educationin an environment of individual attention and support.
Located on the banks of the WabashRiver and conveniently located within driving distance of seven major cities,Terre Haute is a vibrant community with a revitalized downtown, museums, parks,four higher ed institutions, a rich historical past, and dynamic food, music,and arts scene.
Applications: Only online applications/resumes submitted via the Rose-Hulman Institute of Technology Employment Opportunities website, jobs.rose-hulman.edu, will be accepted until the position is filled. Contact Human Resources via email, HRApply@rose-hulman.edu, for questions.
This position is not eligible for work visa sponsorship at this time.
EEO/AA
Rose-Hulman Institute of Technology is an affirmative action and equal opportunity employer. It is the Institute's policy to treat all employees and applicants equally according to their individual qualifications, abilities, experiences, and other employment standards. Rose-Hulman will not discriminate against any employee, applicant for employment, student or applicant for admission on the basis of race, religion, sex, pregnancy, ethnicity, national origin (including ancestry), citizenship status, physical or mental disability, age, sexual orientation, gender, gender identity or expression, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, or any other protected category under applicable local, state or federal law, including protections for those opposing discrimination or participating in any complaint process on campus or within the Equal Employment Opportunity Commission or other human rights agencies. Rose-Hulman Institute of Technology is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact the Office of Human Resources.